What are the responsibilities and job description for the Front Desk Receptionist position at Holiday Inn Express & Suites Topeka West I 70?
Job Summary
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks. Your energetic approach and organizational skills will ensure smooth daily operations, creating a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a vibrant team environment.
Responsibilities
- Greet visitors, clients, and vendors with professionalism and enthusiasm, ensuring they feel welcomed and valued
- Answer multi-line phone systems promptly, directing calls efficiently and courteously
- Manage appointment scheduling and calendar coordination using productivity software and Google Workspace tools
- Handle data entry tasks accurately, maintaining organized filing systems both digitally and physically
- Support office management activities such as filing, document proofreading, and maintaining office supplies
- Assist with client communication via email and phone, providing excellent customer support and support for inquiries
- Perform general clerical duties including word processing, spreadsheet updates, and document preparation to streamline office workflows
Requirements
- Proven experience in office administration or front desk roles with strong clerical skills
- Proficiency in Microsoft Office Suite (Word, Excel) and familiarity with Google Workspace applications
- Excellent computer literacy with the ability to learn new software quickly
- Strong organizational skills with keen attention to detail for proofreading and data accuracy
- Exceptional phone etiquette and communication skills for effective client interaction
- Bilingual abilities are a plus to serve diverse client needs effectively
- Prior experience with QuickBooks or similar accounting software is advantageous but not required
- Ability to manage multiple tasks efficiently while maintaining a positive attitude in a fast-paced environment
Join us to be part of a professional team that values proactive communication, organizational excellence, and outstanding customer service. Your energy and dedication will help us create an inviting atmosphere where everyone feels appreciated!
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $14