What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express & Suites St. George North-Zion?
We are currently seeking candidates for one to two part-time Front Desk Agent positions.
Shift Requirements
Candidates must have open availability to work flexible shifts ( 3:00 PM – 11:00 PM, and 11:00 PM – 7:00 AM), including weekends and holidays.
Open Interviews
Interested candidates are invited to Stop by and get an interveiw Monday - Friday 9 AM to 3 PM
Key Responsibilities
- Provide exceptional customer service, including guest registration, check-in/check-out processing, and resolving inquiries or concerns.
- Promote the IHG Rewards program and recognize member benefits.
- Manage phone reservations, payments, and administrative duties in accordance with Standard Operating Procedures.
- Utilize effective sales techniques to maximize room revenue and identify potential leads.
- Maintain a professional appearance and adhere to all hotel policies and safety protocols.
Qualifications
- Strong verbal and written communication skills.
- Proficiency in basic mathematics and computer applications.
- Ability to collaborate effectively in a fast-paced environment.
- Knowledge of local attractions is preferred.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
Ability to Commute:
- Washington, UT 84780 (Required)
Ability to Relocate:
- Washington, UT 84780: Relocate before starting work (Required)
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $13 - $15