Breakfast Attendant

Job Overview
Holiday Inn Express & Suites – North Balloon Fiesta Park

Position: Breakfast Attendant
Department: Food & Beverage / Guest Services
Reports To: General Manager / Assistant General Manager
Employment Type: Part-Time or Full-Time
Location: Albuquerque, New Mexico

Position Summary

The Breakfast Attendant is responsible for preparing, maintaining, and cleaning the hotel's complimentary Express Start™ breakfast area while providing friendly and attentive service to our guests.

This position plays an important role in the guest experience. The Breakfast Attendant is often one of the first team members guests interact with in the morning and is expected to maintain a welcoming, clean, organized, and fully stocked breakfast area throughout service.

Breakfast Hours

Monday–Friday: 6:30 AM – 9:30 AM
Saturday–Sunday: 7:00 AM – 10:00 AM

The Breakfast Attendant must arrive before breakfast begins to complete setup and remain after breakfast closes to complete cleaning, breakdown, restocking, and preparation for the following day.

Essential Job Duties

• Arrive on time and have the breakfast area completely prepared before breakfast service begins.
• Prepare and set out all required breakfast items according to Holiday Inn Express/IHG standards.
• Prepare and maintain hot breakfast items throughout service.
• Monitor food temperatures and follow proper food-safety procedures.
• Keep all breakfast items stocked throughout the entire breakfast period.
• Monitor coffee, beverages, condiments, utensils, plates, cups, napkins, and other supplies.
• Check the breakfast area frequently so guests do not have to request items that should already be available.
• Greet guests in a friendly and professional manner.
• Assist guests with questions and breakfast-related requests.
• Maintain a clean and organized breakfast area throughout service.
• Continuously wipe tables, counters, equipment, and serving areas.
• Remove trash before containers become overly full.
• Keep floors clean and immediately address spills or other safety hazards.
• Clean and sanitize breakfast equipment according to hotel procedures.
• Properly store food and supplies after breakfast service.
• Complete all required closing and cleaning duties.
• Wash dishes, trays, utensils, containers, and other breakfast equipment as needed.
• Sweep and mop the breakfast and food-preparation areas.
• Check inventory and notify management when food or supplies need to be ordered.
• Rotate inventory using FIFO (First In, First Out) procedures and check expiration dates.
• Minimize food waste while ensuring adequate food remains available through the end of breakfast.
• Prepare and organize items needed for the following day's breakfast.
• Complete assigned daily and weekly cleaning tasks.
• Follow all IHG brand standards, hotel procedures, food-safety requirements, and management instructions.
• Report equipment problems, maintenance concerns, shortages, or guest complaints to management promptly.
• Assist other hotel departments when reasonably requested by management.

Guest Service Expectations

The Breakfast Attendant is expected to provide a positive and welcoming experience for every guest. Team members should acknowledge guests, remain approachable, and maintain a professional attitude even during busy breakfast periods.

Personal phone use should be limited to emergencies or authorized breaks. Employees are expected to remain attentive to the breakfast area and guests throughout their shift.

Cleanliness Standards

Cleanliness is a major responsibility of this position. The Breakfast Attendant is responsible for maintaining the cleanliness and appearance of the breakfast area, food-preparation area, breakfast equipment, counters, tables, chairs, floors, cabinets, refrigerators, storage areas, and other assigned spaces.

The breakfast area should remain guest-ready throughout service—not only at opening and closing.

Qualifications

• Previous hotel, restaurant, food-service, or customer-service experience preferred but not required.
• Dependable and punctual.
• Ability to work early mornings, weekends, and holidays as scheduled.
• Friendly and professional attitude.
• Ability to work independently and manage time effectively.
• Strong attention to cleanliness and organization.
• Ability to follow written procedures, checklists, and food-safety requirements.
• Ability to communicate effectively with guests, coworkers, and management.
• Must maintain professional appearance and follow hotel uniform and grooming standards.

Physical Requirements

This position requires frequent standing, walking, bending, reaching, lifting, carrying, cleaning, and repetitive movement throughout the shift.

Employee must be able to safely lift and carry approximately 25–40 pounds and safely handle food products, breakfast supplies, trash, dishes, and equipment.

Attendance & Reliability

Because breakfast must open at a specific time each morning, dependable attendance and punctuality are essential functions of this position.

The Breakfast Attendant is expected to arrive early enough to ensure breakfast is completely prepared and ready for guests at the scheduled opening time.

Schedule

Schedules may include:

• Early mornings
• Weekdays
• Weekends
• Holidays
• Additional hours based on hotel occupancy and business needs

Our Expectation

Our goal at Holiday Inn Express & Suites North Balloon Fiesta Park is to provide every guest with a clean, welcoming, and dependable hotel experience. The Breakfast Attendant contributes directly to that goal by ensuring guests begin their day with a clean breakfast area, properly prepared food, friendly service, and a positive experience.

Holiday Inn Express & Suites – North Balloon Fiesta Park
Albuquerque, New Mexico

Pay: $14.00 - $15.00 per hour

Work Location: In person

Salary : $14 - $15