What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express - Silt?
About us
Holiday Inn Express - Silt-Rifle, CO
Holiday Inn Express in Silt, CO is seeking Front Desk Clerk to join our team and provide front line customer service to our guests. The wage is starting $15 to $19 per hour based on experience. We offer Christmas bonus and employee discount. Paid vacation after one year. Email your resume.
Responsibilities and duties include but not limited to:
- Welcome and check-in guests upon arrival, assign rooms; check-out guests and collect form of payment.
- Manage online and phone reservations; provide information about the hotel, available rooms, rates and amenities
- Respond to clients’ complaints and requests in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Skills
- Basic computer knowledge and math skills
- Experience with hotel reservations software helpful
- Positive demeanor
- Excellent communication and organizational skills
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $14 - $17