What are the responsibilities and job description for the Front Desk Agent Part Time position at Holiday Inn Express Selma Al?
Front Desk Agent – Holiday Inn Express Selma, AL
Part-Time | Potential for Full-Time
Location: Holiday Inn Express & Suites Selma, Alabama
Shifts: Must be available for a mix of 7:00 AM – 3:00 PM and 3:00 PM – 11:00 PM shifts, including weekends and holidays as needed.
About Us
At Holiday Inn Express Selma, we pride ourselves on delivering outstanding guest experiences with friendly, efficient service. We are part of the IHG family of hotels, offering a supportive team environment and opportunities for growth within the hospitality industry.
Position Overview
We are seeking a motivated and customer-focused Front Desk Agent to join our team. This part-time position could lead to a full-time opportunity for the right candidate. The ideal person enjoys working with people, multitasking in a fast-paced environment, and creating positive guest experiences.
Responsibilities
- Greet and assist guests with check-in/check-out procedures promptly and courteously
- Answer phone calls, handle reservations, and manage guest inquiries
- Process payments and maintain accurate records
- Ensure front desk and lobby areas are clean and welcoming
- Communicate effectively with housekeeping and maintenance teams
- Resolve guest concerns professionally and efficiently
- Follow hotel policies and IHG brand standards
Qualifications
- Prior hotel or customer service experience preferred but not required
- Strong communication and problem-solving skills
- Friendly, professional, and dependable demeanor
- Basic computer proficiency (experience with PMS systems a plus)
- Ability to work independently and as part of a team
- Must be available for both morning (7a–3p) and evening (3p–11p) shifts
Benefits
- Opportunity for advancement to full-time
- Employee hotel discounts through IHG
- Supportive team environment
- Training and career growth opportunities
How to Apply:
Apply directly through really.
We look forward to meeting you and welcoming you to our team!
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $12