What are the responsibilities and job description for the Hotel Front Desk Night Auditor position at Holiday Inn Express Kansas City Downtown?
$15 - $18 hourly
Responsibilities:
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Ensure all guests feel they are having an exceptional experience at the property
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Qualifications:
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Requires a flexible schedule that allows for overnight shift hours
- Excellent customer service and communication skills are required
- Some college is preferred but a high school diploma or equivalent is required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
About Company
Renovated Historic building next to the T-Mobile Center and Power and Light. Holiday Inn Express Kansas City Downtown was designed for business and leisure travelers. This new hotel is conveniently located and accessible to I-70, I-35, I-29, and US 71. We share a backyard with the Central Business District of Kansas City and are adjacent to the T-Mobile Center. The attractions that are just steps away include Kansas City’s Power and Light District, Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center (home to the international headquarters of Hallmark Cards), the Crossroads Art District, Union Station, and Country Club Plaza are a few of the many exciting places for you to discover while visiting this fine city.
Salary : $15 - $18