Lobby Attendant

JOB SUMMARY

Lobby Attendants are responsible for maintaining the cleanliness and appearance of our public guest spaces and hotel grounds to ensure a quality stay for our guests.

QUALIFICATION STANDARDS

To perform the job successfully, the individual must be able to perform each essential duty and responsibility in a safe and satisfactory manner, and the individual must be punctual and have a good attendance record, and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education & Experience:

• Experience in a hotel or a related field preferred.
• High School diploma or equivalent required.
• Basic math, written and verbal skills are preferred.

Physical requirements:

• Flexible and long hours sometimes required.
• Light work - Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

General Requirements:

• Flexible schedule, available to work any day of the week, including weekends and holidays.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.

Mental requirements:

• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity while under pressure.

DUTIES & FUNCTIONS

Essential:

• Approach all encounters with guests in a friendly, service oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing proper uniform and name tag when working.
• Maintain regular attendance in compliance with InnCline Management standards, as required by scheduling which will vary according to the needs of the hotel. Must clock in for each scheduled shift within a 5-minute grace period of printed schedule.
• Comply at all times with InnCline Management standards and regulations to encourage a safe and efficient hotel operation.
• Maintain a friendly, warm and professional demeanor at all times.
• Be familiar with all InnCline Management policies and house rules as well as hospitality terminology.
• Have knowledge of and assist in emergency procedures as required.
• Employee may request off 21-Days outside of regularly scheduled days per year.
• Complete Lobby Checklist Daily to the standards of the company
• Trash removal, sweeping, mopping and basic cleanliness of all public areas.
• Maintain cleanliness of the parking lot including debris and trash removal, sweeping, using a blower and power-washing as necessary.
• Clean inside and outside of windows.
• Maintain cleanliness of hallways and stairwells including but not limited to wiping walls, dusting, replacing light bulbs, vacuuming, edging and shampooing when needed.
• Maintain cleanliness of elevator and elevator tracks.
• Maintain cleanliness of public restrooms including cleaning toilets, mirrors, sinks, sweeping, moping and keeping items stocked.
• Organize and stock supplies on floors and at Front Desk.
• Assist with any duties specified by management.
• Notify management of any items that are missing or require maintenance around the property.

Pay: $16.95 per hour

Expected hours: 16.0 – 24.0 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off

Language:

• English (Required)

Work Location: In person

Benefits:

Salary : $17