What are the responsibilities and job description for the Evening and Overnight Front Desk Agent position at Holiday Inn Express-Hannibal Medical Center?
We are looking for a dependable and friendly Evening & Overnight Front Desk Agent to join our team.
Job Responsibilities
- Check guests in and out and provide friendly customer service.
- Answer phones and assist guests with questions and requests.
- Make reservations and handle basic front desk duties.
- Keep the front desk and lobby area clean and organized.
- Complete overnight paperwork and hotel tasks when working the overnight shift.
- Follow hotel policies and provide a welcoming experience for our guests.
Schedule & Availability
- Open availability is required.
- Must be willing and able to work 3:00 PM–11:00 PM on some days.
- Must be willing and able to work 11:00 PM–7:00 AM on weekends.
- Weekend and holiday availability is required.
- This position requires someone who can reliably work the scheduled shifts.
- Call-ins and frequent last-minute absences are not acceptable. Reliable attendance is very important.
Qualifications
- Previous hotel front desk experience is preferred, but we are willing to train the right person.
- Must be dependable, responsible, and able to work independently.
- Must have good customer service and communication skills.
- Must be comfortable working evenings and overnight hours.
- Must be able to handle situations calmly and professionally.
If you are dependable, friendly, and looking for a position where you can become part of a great team, we would love to hear from you!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Referral program
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Front Desk: 1 year (Required)
Work Location: In person
Salary : $15 - $17