What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express Great Bend?
The Holiday inn Express, Great Bend, KS is looking for dynamic individuals to fill rolls as Front Desk Agents - all shift.
ESSENTIAL FUNCTIONS:
Including, but not limited to
- Responsible for the process of checking our guests in and out
- Posting daily charges
- Balancing cash drawers and handling cash payments accurately on a shift by shift basis
- Posting payments including check, cash or credit cards
- Assigning maintenance tasks when needed
- Handling guest requests, complaints and comments
- Answering phones and transferring phone calls
- Providing information to the guest about the hotel and the area
- Maintaining common areas and the Front Desk in neat a neat and orderly condition
- Attend training sessions
- Ensuring all reservations have rooms assigned and that routing is set up properly
- Adjusting folio charges when necessary
- Additional duties as assigned
Job Types: Full-time, Part-time
Pay: $10.00 - $13.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $10 - $13
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