What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express Devils Lake, ND?
Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this pivotal role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with professionalism and efficiency.
Duties
- Greet visitors, clients, and staff warmly, ensuring a positive experience from the moment they arrive
- Manage multi-line phone systems to handle inquiries, direct calls, and provide information efficiently
- Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and Google Workspace
- Schedule appointments, manage calendars, and coordinate meetings with attention to detail and timeliness
- Handle incoming and outgoing correspondence, including emails and mail distribution with excellent phone etiquette
- Support office management tasks such as inventory tracking, supply ordering, and basic bookkeeping using QuickBooks or similar tools
- Assist with clerical duties including proofreading documents, word processing, and maintaining organized filing systems
Experience
- Proven experience in office administration or front desk roles with strong customer service skills
- Familiarity with multi-line phone systems and professional phone communication techniques
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools for document creation and data management
- Demonstrated ability to manage calendars, schedule appointments, and coordinate meetings efficiently
- Experience with clerical tasks such as data entry, filing, proofreading, and document preparation
- Bilingual abilities are highly valued to support diverse client interactions
- Technical proficiency in office management software like QuickBooks or bookkeeping tools is a plus
Join us in delivering outstanding service while honing your administrative expertise! This role is perfect for motivated individuals eager to thrive in a dynamic environment that values organization, communication skills, and a proactive attitude.
Pay: $14.00 - $15.00 per hour
Work Location: In person
Salary : $14 - $15