What are the responsibilities and job description for the Front Desk Agent 3pm-11pm position at Holiday Inn Express and Suites?
Overview
We are seeking a dynamic and friendly Front Desk Agent to join our team! In this vital role, you will be the first point of contact for visitors, clients, and team members, ensuring a welcoming and professional environment. Your energetic approach and excellent organizational skills will help keep our office running smoothly. This paid position offers an exciting opportunity to develop your administrative expertise while providing exceptional customer service. If you thrive in fast-paced settings and enjoy multitasking, this is the perfect role for you!
Responsibilities
- Greet visitors and clients warmly, providing outstanding customer support and assistance
- Manage multi-line phone systems, directing calls efficiently with proper phone etiquette
- Handle front desk operations including check-ins, appointments, and visitor sign-ins
- Maintain organized filing systems, data entry, and accurate record keeping using Microsoft Office and Google Workspace
- Support office management tasks such as calendar management, appointment scheduling, and proofing documents
- Assist with clerical duties including photocopying, faxing, mailing, and proofreading correspondence
- Perform basic bookkeeping tasks using QuickBooks or similar software when needed
- Ensure a clean and professional reception area at all times
Qualifications
- Proven office management or administrative experience with strong organizational skills
- Excellent computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace tools
- Prior experience in customer service or as a receptionist in medical or dental offices is highly desirable
- Strong typing skills with attention to detail for data entry and proofreading tasks
- Ability to handle multi-line phone systems confidently while maintaining professionalism and courteous communication
- Bilingual abilities are a plus to serve diverse client needs effectively
- Knowledge of office equipment such as fax machines, scanners, and printers preferred
- Exceptional time management skills to prioritize tasks efficiently in a busy environment
Join us as a Front Desk Agent and become an essential part of a vibrant team dedicated to delivering excellent service! We value energetic professionals who are eager to grow their administrative skills while creating positive experiences for everyone who walks through our doors.
Pay: $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15