What are the responsibilities and job description for the Breakfast Attendant - Holiday Inn Express Lookout Mountain position at Holiday Inn Express and Suites?
Overview
We are seeking a friendly and organized Host/Host to join our team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to greet guests warmly, manage reservations, and ensure a smooth flow of service in our restaurant. The ideal candidate will possess excellent communication skills and a passion for providing exceptional guest service.
Duties
- Greet and welcome guests upon arrival with a friendly demeanor.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Assist guests with inquiries about the menu, restaurant services, and special events.
- Maintain cleanliness and organization of the host/host area.
- Communicate effectively with kitchen staff and servers to ensure timely service.
- Handle guest complaints or concerns promptly and professionally.
- Provide assistance in other areas of the hotel breakfast area to enhance guest experience.
Qualifications
- Previous experience in food service or restaurant environments is preferred.
- Strong customer service skills with a focus on guest relations.
- Excellent communication skills, both verbal and written.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others are essential traits for this role.
Join us in creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $12 - $13