What are the responsibilities and job description for the Front Desk Receptionist position at Holiday Inn Express and Suites Circleville?
Overview:
We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our guests and clients, the ideal candidate will provide exceptional customer service, handle administrative tasks efficiently, and maintain a welcoming and organized front desk area.
Responsibilities:
- Greet and assist guests and clients, answering questions, and addressing their needs in a professional and courteous manner
- Manage and maintain the front desk area, ensuring it is tidy and well-organized
- Handle incoming calls, respond to inquiries, and manage the phone system
- Perform administrative tasks, including filing, calendar management, and maintaining accurate records
- Provide support to other departments as needed
- Utilize Spanish language skills to communicate with Spanish-speaking guests and clients
- Utilize phone etiquette skills to provide clear and concise information to callers
- Utilize organizational skills to prioritize tasks, manage multiple responsibilities, and maintain a high level of attention to detail
Qualifications:
- High school diploma or equivalent required
- Prior experience in a front desk or administrative role
- Strong customer service skills
- Proficiency in Spanish language
- Familiarity with phone systems and calendar management
- Ability to work in a fast-paced environment and multitask effectively
- Organizational and administrative skills
- Ability to maintain confidentiality and handle sensitive information
This role offers an opportunity to develop administrative skills and provide excellent customer service in a dynamic and supportive environment. If you are a detail-oriented and customer-focused individual who is proficient in Spanish and has experience in front desk or administrative roles, we encourage you to apply.
Job Types: Full-time, Part-time, Temporary, Contract, Temp-to-hire
Pay: $11.00 - $12.00 per hour
Benefits:
- Employee discount
- Paid time off
Experience:
- Front desk: 1 year (Required)
- Administrative experience: 1 year (Required)
Ability to Commute:
- Circleville, OH 43113 (Required)
Ability to Relocate:
- Circleville, OH 43113: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $12