What are the responsibilities and job description for the Part-Time Front Desk Agent position at Holiday Inn and Suites Bolingbrook?
The Holiday Inn and Suites in Bolingbrook is looking for a part-time Guest Service Representative. Must be able to work mornings, evenings and weekends. The GSR will provide timely and professional check in and out services in accordance with established scripting and standards. This includes: up-selling rooms, accurately processing all cash and credit card transactions, promoting teamwork through daily communication, responding to guest complaints, promoting hotel services; including the hotel facility and its services, promoting IHG One Rewards program, and following safety and emergency procedures. And other duties as deemed by the management team.
Qualifications and Requirements include a High School diploma or equivalent, plus one-year of front office/guest relations experience. Experience with Opera Property Management System is a PLUS.
This job requires the following:-Frequent standing behind the desk and front office areas.-Carrying or lifting items weighing up to 50 pounds.-Handling objects, products and computer equipment.-Use of a keyboard to operate various property management and reservations systems, etc.-Communication skills are utilized a significant amount of time when interacting with guests and colleagues.-Reading and writing in English utilized often-Basic math skills-Problem solving, reasoning, motivating and training abilities-Friendly, upbeat demeanor.
Job Type: Part-time
Pay: $16.00 - $17.50 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Morning shift
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Bolingbrook, IL 60440 (Required)
Ability to Relocate:
- Bolingbrook, IL 60440: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18