What are the responsibilities and job description for the Inside Sales Representative position at Hole Products, LLC?
Description
Preferred candidates would have hands-on, technical and/or sales experience in the drilling industry. In
addition, the candidate must be professional, self-motivated, team oriented, and possess the ability to
simultaneously manage daily responsibilities and a growing customer base.
Responsibilities and Duties
- Develop new and continue to grow customer base in the assigned Sales Region. Hole Products existing customer base and markets
include Construction, Direct Push, Environmental, Geotechnical, Geothermal, HDD, Mineral Exploration, Rotary, Sonic, and Water Well. - Working with and supporting the Hole Products team and location by generating leads, quotes, and sales, while constantly striving to
add new customers and grow the business with existing customers. - Educate customers and represent the Hole Products Advantage: Tooling, Consumables, Service, Expertise, and Manufacturing at the
highest level - Must be able to learn and become proficient on our company ERP software and E-commerce platform
- Generate Sales Quotes, Sales Orders, and Follow-Ups
- Deliver Quotes Timely
- Follow up on quotes
- Enter orders correctly (pricing, shipping, etc.) and follow up with customers
- Answer phone calls, emails, faxes, etc. in a timely manner.
- Enter new customers and contacts into NS and be sure all info is entered completely and accurately.
- Follow AR / credit card guidelines
- Generate Purchase Orders
- If making purchases, be sure that it is being done correctly
- Communicate with vendors for product information and negotiate pricing
- Be sure part files in NS are being set up and maintained correctly
- Work with Outside Sales Team
- Communicate regularly to help the OSS persons with their business development; new customers that may not yet be on their radar, and old ones that may have slipped off.
- Be aware of different drilling markets in your area, and work with OSS to be sure they are tapping into all markets.
- Help OSS with pricing for quotes and orders, when needed
Represent the Hole Products Brand and Company in a professional manner.
Requirements
Qualifications and Skills
- Previous Drilling and/or Sales Experience
- Good Computer Skills
- Team Oriented
- Self-Motivated
- Organized & Proficient Time Management
- Problem Solver
- Professional with a Positive Attitude