What are the responsibilities and job description for the Technician position at Holbrook Heating?
Company Description
Holbrook Heating & Air Conditioning, founded in 1983, has grown from a small, family-based operation to a leading HVAC company with over 200 employees. Headquartered in Syracuse, NY, the company remains family-owned and is led by an experienced management team. Holbrook Heating is a recognized Lennox Premier Dealer, Rheem Pro Partner, and Mitsubishi Diamond Elite Dealer, providing top-tier HVAC installation, repair, and maintenance services across New York. The company prides itself on offering expert service backed by a commitment to customer satisfaction and excellence.
Role Description
This is a full-time, on-site Technician role located in Syracuse, NY. The Technician will be responsible for installing, maintaining, and repairing HVAC systems, ensuring compliance with safety standards and customer satisfaction. Daily tasks include performing diagnostic tests, troubleshooting, and repairing HVAC systems, while maintaining accurate service records. The role requires excellent problem-solving and communication skills to deliver high-quality service to customers.
Qualifications
- Technical skills in HVAC installation, repair, and maintenance
- Proficiency in troubleshooting and performing diagnostic tests
- Strong attention to detail and ability to follow safety regulations
- Effective communication and customer service skills
- Ability to work independently in on-site environments
- Relevant certifications (e.g., EPA Certification) and vocational training in HVAC are preferred
- Previous experience in HVAC or related trades is beneficial
- Willingness to work flexible hours and handle emergency repairs when needed