2026-2027 Technology Technician II

HOKE COUNTY SCHOOLS

Technology Technician II

Technology Team

Title: Technology Technician II

Reports to: Director of Technology

Terms of Employment: Full Time- 12 Months

Salary: $3019.98 - $4758.44

FLSA Exempt/Non-Exempt: Non-Exempt

Qualifications:

• Approximately three to five years’ experience directly related to the duties and responsibilities specified or graduation from a two-year college or technical school with coursework on electronics or any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities
• A Certification preferred

Supervises:

None

Essential Job Functions:

• Repairs, maintains, and upgrades technology-related equipment
• Reads and interprets schematics, wiring diagrams, and manuals
• Operates standard and specialized electronics devices in testing and troubleshooting computer and other technology-related equipment
• Maintains an inventory of electronics components needed to make timely repairs
• Uses a work-order tracking system for routine repair and maintenance of equipment
• Refers complex problems to higher-level technical support
• Performs miscellaneous job-related duties as assigned
• Maintains basic knowledge of electronic principles and fundamentals of physics as applied in electronics
• Maintains general knowledge of computers and related technology devices
• Maintains general knowledge of electronics devices
• Maintains familiarity with the operation and uses of standard test equipment
• Maintains basic knowledge of mathematical principles as applied in electronic circuit analysis
• Systematically troubleshoots standard electronics devices
• Communicates effectively with users
• Participates in long and short range technology planning
• Trains technical staff at the building level to follow proper operating procedures necessary to maintain the integrity of the network
• Maintains documentation regarding network configuration, operating procedures, and service records relating to network hardware and software
• Assists in developing and providing training to building level faculty and staff in the proper operation of the local area network
• Attends classes, seminars, conferences and reviews professional literature to enhance knowledge of trends and developments related to local area network systems
• Performs all other duties and responsibilities as assigned by supervisor

Physical and Cognitive Requirements:

The major physical and cognitive requirements listed below are applicable to the Technology Technician I job classification within the Office of Technology in Hoke County Schools. Work in this classification is considered medium physical work requiring the exertion of up to 40 pounds of force occasionally and up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects.

Must be able to:

• Walk, lift, reach, stoop, sit, squat, bend, stand, grasp, balance, climb, kneel, crouch and type for extended periods of time up to 10 hours
• Prepare, read, comprehend and analyze a variety of complex forms, reports, spreadsheets, maps, plans, records, documentation and correspondence in all languages required by the job
• Speak to individuals or groups of people with poise, voice control and confidence
• Respond adequately to inquiries or complaints
• Write using standard convention in all languages required by the job
• Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions
• Apply common sense understanding to carry out instructions furnished in written, oral or diagrammatic form
• Communicate effectively and efficiently, both orally and in writing
• Use/interpret job-related terminology, mathematical formulas, and functions effectively and efficiently
• Deal with people beyond giving and receiving instructions, and maintaining effective working relationships
• Perform under stress, deal with persons acting under stress, and adapt when confronted with emergency situations
• Be sensitive to cultural differences among individuals and groups of persons
• Operate a motor vehicle
• Operate/use a variety of job-specific office machines and other office equipment
• Manage multiple high-priority initiatives in a fast-paced, highly technical environment
• Successfully perform the planning, directing, reporting, and administrative responsibilities of this position

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.