What are the responsibilities and job description for the Field Service Tech - Idaho Falls, ID position at HOJ Innovations?
- Location: Idaho Falls, Idaho
- Schedule: Full-Time | Monday–Friday | 8:00 AM – 5:00 PM
- Compensation: $25-$40/hr DOE $1,000 Sign-On Bonus
- Benefits: Comprehensive Benefits Package
Idaho Material Handling is looking for skilled and motivated Field Service Technicians to join our growing team in the Twin Falls, Jerome, Burley, and Idaho Falls areas. This role is perfect for someone with strong mechanical aptitude who enjoys troubleshooting, working independently, and delivering exceptional service.
As a Field Service Technician, you’ll be responsible for maintaining, diagnosing, and repairing forklifts, industrial equipment, dock systems, and overhead doors. You’ll join a team that values craftsmanship, professionalism, and continuous learning. Paid OEM and on-the-job training is available for candidates who are ready to level up their career in a fast-paced and rapidly growing industry.
Key Responsibilities
- Maintain a fleet of lift trucks, scissor lifts, pallet riders, and other lift equipment.
- Maintain and repair service dock equipment and overhead doors.
- Perform repairs and maintenance on forklifts, diesel and gas engines, LP systems, motors, and hydraulic equipment.
- Perform service calls and preventive maintenance inspections on customer equipment.
- Diagnose and repair equipment as needed.
- Dismantle machinery to access defective parts.
- Collaborate with the parts department to obtain correct parts and technical information.
- Accurately complete electronic work orders, timecards, and supporting documentation.
- Operate forklifts and related equipment as needed.
- Maintain a service vehicle and manage truck inventory.
- Assist with installation and service of other material handling equipment as needed.
- Follow all safety standards and OSHA regulations.
- Perform additional duties as assigned.
- High school diploma or GED.
- Lift truck mechanic experience or background in industrial, heavy equipment, or automotive mechanics preferred.
- Strong mechanical aptitude—willing to train the right person.
- Proficiency with internal combustion engines, mechanical, electronic, and hydraulic repairs.
- Ability to read codes, instructions, and electrical/hydraulic schematics.
- Welding and fabrication skills.
- Ability to work efficiently with others and independently after training.
- Strong communication and interpersonal skills.
- Positive attitude and attention to detail.
- Valid driver’s license with a good driving record (CDL preferred).
- Must meet DOT requirements when operating company vehicles.
- Ability to pass background and drug screening.
- U.S. work authorization.
- Ability to maintain work areas and service vehicles in clean and orderly condition.
- Willingness to travel when necessary and work occasional overtime.
- Quick comprehension, flexibility, punctuality, and ability to follow directions.
- Strong customer service mindset to build and maintain professional relationships.
- Ability to stand and work for long periods with required tools and PPE.
- Capable of lifting/moving up to 50 lbs.
- Prolonged standing, sitting, bending, pulling, pushing, kneeling, and reaching.
- Comfortable working indoors and outdoors in year-round weather conditions.
Idaho Material Handling, a division of HOJ Innovations, is a full-line material handling distributorship serving the Intermountain West with locations in Boise and Idaho Falls. We provide complete warehouse solutions including lift trucks, pallet racking, dock equipment, overhead cranes, conveyors, and more.
As part of HOJ Innovations—an engineering-driven leader in material handling for more than 60 years—you’ll join a company committed to innovation, craftsmanship, and exceptional service. Our culture is team-oriented, customer-focused, and built on the belief that every employee makes a real impact.
We work hard, grow fast, and support each other like family. If you want a long-term career in a rapidly expanding industry, this is the place to build it.
Learn more about us: Website YouTube Facebook
Benefits
- Generous Holiday bonus.
- Paid holidays and PTO.
- Medical, dental, vision, life, and short-term disability insurance.
- Employer match for HSA and 401(k).
- Veteran-friendly employer.
- Strong work/life balance and supportive team culture.
We are committed to a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, veteran status, or any legally protected category.
Salary : $25 - $40