Route Supervisor

We are looking for the qualified candidate to have 3 to 5 years vending experience preferably some supervision or management background.

Job description

Are You A Good Fit At HOI Vending?

HOI Vending is looking for career-oriented individuals who have a commitment to service, integrity, and community as well as an aptitude to solve problems to serve as Vending Route Supervisor. Qualified individuals will be invited to interview to join our amazing team at our Springfield facility, to help us uphold and maintain the best customer service experience! The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. We pay salary based on experience, with full time day hours as well as we offer insurance after the first 90 days and at that time we also re-evaluate your pay scale!

Experience preferred but is not required we are always willing to train the right people! Integrity drives everything we do at HOI Vending and we desire to have team members who live out this value!

Job Responsibilities

Follow all company’s filed procedures and protocols

Cooperate with technical team and share information and new ideas in the daily meetings

Drive an HOI delivery truck within the Central-Illinois area

Create efficient schedules for drivers and customers to maximize profitability

Fill vending machines in a dedicated route to offices, universities, hospitals and other facilities with food and beverage products

Keep machines clean and functioning properly

Interact with customers on your vending route in a cheerful and friendly manner, ready to help when asked.

Manage inventory in the machines by keeping accurate records

Job Requirements

A good driving record and a valid Illinois driver’s license

Authorization to work in the U.S. with a valid Social Security number

Super dependable —you must show up for work!

Good organizational skills and ability to follow established processes

Physical fitness ability to lift up to 50 pounds

Provide excellent customer service to staff and customers

Willingness to learn/adapt to new routes as needed

Motivated individuals, we want team members who want to grow with us and are passionate about our values of Service, Integrity, and Community!

What To Expect

The opportunity to work independently and have ownership over your route with a Bonus program.

A fair and supportive employer for those who work hard and are honest and dependable

Excellent pay compensation is base salary plus bonus pay based on product volume, allowing you to earn more

Competitive benefits, including medical coverage and paid time off

Opportunity to work alongside people who are passionate about their job and engaged in values of Service, Integrity, and Community

HOI Vending is an Equal Opportunity Employer which does not discriminate.

Job Type: Full-time

Are You Interested?

If you have any questions, feel free to visit our website to learn more at: www.hoivend.com

Thank you, we hope you apply for this position at our family run company, and we look forward to connecting with you soon!

Role and Responsibilities

Vending Supervisor Reports To: Branch Manager

Status: Salary Exempt Summ

a

y
Supervises and coordinates activities of route servicepersons and vending attendants; assures the highest standard of customer service by performing the following duties. Responsible for communication to and retention of client accounts. Supervisory Responsibilities: Directly supervises route service and vending attendant employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Essential Duties and Responsibilities: Visit accounts and clients to maintain good relations and react to any comments, suggestions or concerns for the purpose of account retention; actively pursues pricing goals. Coordinating machine installations in new and existing accounts; performs account location inspections and machine audits to ensure company standards are met. Reviews route daily and weekly reports to ensure integrity, control spoilage rates, monitor accuracy of machine collections and control labor costs; ensures quality, cleanliness, merchandising, customer service and company policies and programs are maintained. Reviews service frequencies to assure maximum sales without jeopardizing customer satisfaction; schedules and modifies route structure to improve productivity and control overtime compensation, as well as controlling employee scheduling so that employees are allowed their requested days off, and the operation has sufficient labor each day for service obligations; when necessary, performs activities of workers supervised when needed. .Stays current and abides by all parts of collective bargaining agreements, where applicable. Schedules regular meetings with route service and attendant personnel, and foster open lines of communication with direct reports; confers with other supervisors to coordinate activities of the operation and attend regular staff meetings to keep informed and updated about current developments related to our company. Ensures a safe working environment and communicates company safely policies and goals to employees; secures necessary vehicles for route service personnel and insures proper maintenance of fleet vehicles; oversees all aspects of building maintenance including repairs, housekeeping and security. Maintain clean and safe work environment; performs job safely. Other duties may be assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functio

ns
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from managers, clients, customers, and the general p

u

blc.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedu

le frm.
Certificates, Licenses, Registrations: Valid driver’s license and good driving record. Background and/or secur

i

ty ceck.
Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to talk and hear. The employee frequently is required to stand; sit; and use hands to finger and handle. The employee is occasionally required to walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to

100 punds.
Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to outside weat

h

er conition.

Qualifications and Edu

ca

tion Reuirements
• Ven

ding/Marke Knowledge
• 1-2 years

o

f relevantexperie

nce
in a mrketi

n

g role
Prferred Skills
• Experience with social media ma

nagement and cntent creation
• Vending and

M

arket Best Prati

c

es and SOP’s
Additional Notes
This position will report directly to Pat Prather and work closely to strategically approach goals in the Vending