What are the responsibilities and job description for the Jewelry Sales Associate- Hogan's Jewelers position at Hogans Jewelers?
About us
Hogan’s Jewelers has been a beloved fixture in downtown Gaylord, Michigan, since 1958. Founded by Ollie and Geraldine Hogan, the store built a legacy of quality and service, earning Ollie the nickname "Ambassador of Main Street." Over the years, the business expanded to include a diamond room, on-site goldsmiths, and an extensive collection of fine jewelry. Even after 60 years, Hogan’s continues its proud tradition of providing exceptional service and forming heartfelt connections with clients across generations.
Job Brief
We are looking for a responsible, results-driven, and highly motivated Sales Associate who is ready to take on all sales responsibilities from providing appropriate product solutions for our customers to nurturing them through the purchase flow from start to finish. Our ideal candidate will uphold the ideals and standards of our company and will constantly strive to meet all sales goals and exceed customer expectations.
HOURLY COMMISSION
Responsibilities
- Develop authentic relationships with customers by assessing their needs, making personalized product recommendations, and creating a memorable experience
- Cultivate an in-depth knowledge of products and provide product knowledge, features, and benefits to all customers when presenting merchandise
- Connect with existing and potential customers and maintain customer information utilizing company-supported technology
- Inspect and clean customers' jewelry and consult on repairs for jewelry
- Understand and utilize policies and procedures to be proficient in handling customer transactions and solving customer service issues appropriately.
- Perform store set up and closing operations, including opening and closing office area and moving jewelry to and from store safe and display areas.
- Perform basic store maintenance, merchandising, and other required activities to keep the store clean, safe, and inviting.
Requirements
Strong interpersonal and communication skills, customer service experience, proven record of meeting and exceeding sales goals, demonstrated integrity and professionalism, well organized with an eye for detail, and a professional demeanor and appearance are required.
- Retail jewelry or luxury brand consultative sales experience is required.
- Proven track record of exceeding sales targets and building strong customer relationships.
- Credit and background checks are required
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $20