What are the responsibilities and job description for the HR Client Services Coordinator position at Hofstra University?
Position Details
Position Information
About Hofstra
Hofstra University is nationally ranked and recognized as Long Island’s largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it’s a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We welcome applications from individuals of all backgrounds and experiences and are committed to building a diverse and inclusive community.
Position Title
HR Client Services Coordinator
Position Number
897207
Position Category
Administration
School/Division
Human Resources (division)
Department
Office of Human Resources
Full-Time or Part-Time
Full-Time
Description
Reporting to the Assistant Director of Human Resources Operations and working closely with the Senior HR Client Services Administrator, the HR Client Services Coordinator provides tier-one support for all HR related transactions and inquires for designated client groups. Responsibilities include entering personnel transactions into the University Human Resources Information System (HRIS), generating appointment letters, responding to employee inquiries, assisting with employee related events and various HR initiatives.
Responsibilities include but are not limited to:
Responsibilities include but are not limited to:
- Partners with the Sr. HR Client Service Administrator to drive departmental efficiency through the effective delivery of day-to-day HR services.
- Processes personnel transactions for designated client groups, including new appointments, promotions, reappointments, salary and title changes, and terminations in the HRIS system. Prepares and issues associated appointment letters.
- Initiates and manages the new hire onboarding process, including preparing personnel files, monitoring all stages of onboarding, and ensuring completion of required employment documents
- Conducts new hire orientations for faculty, administrators, and staff.
- Assist with managing projects and timelines and participates as a hands-on contributor toward the successful implementation of various HR initiatives.
- Provides the highest quality of service to their designated client groups by ensuring timely resolution of all HR related issues and requests.
- Assist with student employment data entry, including payroll transactions
- Provides back up reception/front desk coverage as needed.
- Provides backup for pre-employment background checks to include ensuring timely submission into the ADP system, actively reviewing background checks in progress, sending clearances, and following up with candidates and hiring managers on status as necessary
- Performs related duties, as assigned.
Qualifications
- Bachelor’s degree or equivalent required.
- Minimum 1-2 years related experience.
- Ability to always maintain the highest degree of confidentiality and diplomacy, possess a high level of professionalism and be customer service driven and flexible in attitude.
- Ability to present information in a clear and concise manner.
- Exceptional attention to detail required. Must be able to use meticulous approach to ensure accuracy and precision in every task.
- Capable of working independently with little supervision as well as serve as productive team member.
- Strong interpersonal, diplomacy, communication and listening skills.
- Must have demonstrated ability to multi-task and manage competing priorities.
- Ability to work in a fast paced and deadline driven environment.
- Proficiency with Microsoft Office products; specifically, Word, Excel, Visio, and PowerPoint.
- Must be passionate about delivering outstanding customer service and dedicated to maintaining exceptional quality.
Preferred Qualifications
- Prior experience in technology and/or University setting.
Special Instructions
Deadline
Open Until Filled
Date Posted
11/26/2025
EEO Statement
Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.
Salary/Salary Range
$58,500-60,000
Additional Information
Hofstra University provides the above salary* as a good faith estimate of the starting pay range which considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and education. In addition to the salary offered, we offer a collegial and inclusive culture, and a benefits program which includes generous paid time off, paid holidays, tuition remission for employees and eligible dependents, and a retirement plan with University contributions.
- Salary ranges indicated for positions covered under a Collective Bargaining Agreement are in accordance with the CBA.
Salary : $58,500 - $60,000
