What are the responsibilities and job description for the Quality Technician position at Hoffmaster?
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Protect Quality. Strengthen Processes. Support Continuous Improvement.
Are you someone who takes pride in details and enjoys solving problems that improve products and processes? We’re looking for a Quality Technician to help ensure Hoffmaster products consistently meet the highest quality and food safety standards.
In this hands-on role, you’ll support product testing, process improvements, and quality initiatives across the facility. Working closely with production and quality leadership, you’ll help maintain compliance, investigate issues, and contribute to the continuous improvement of our manufacturing operations.
What You’ll Do
• Support quality standards and specifications, partnering with the Quality Assurance Manager to help develop and maintain raw material and product quality requirements.
• Ensure accurate testing and inspection processes, assisting with the development and execution of testing, inspection, and calibration systems used to evaluate raw materials and finished products.
• Coordinate trials and process evaluations, working with plant personnel to test new materials, processes, and procedures while documenting results and recommendations.
• Investigate quality concerns and customer feedback, helping identify root causes and supporting corrective actions that improve product consistency and reliability.
• Track and report quality performance metrics, collecting and organizing quality data across value streams to support analysis and continuous improvement efforts.
• Support third-party audit readiness, assisting with preparation activities and documentation needed for external quality and food safety audits.
• Maintain food safety and compliance programs, contributing to the development and continuous improvement of the SQF system while following all GMP and HACCP requirements.
• Promote a culture of quality and accountability, working closely with production teams to identify improvement opportunities and reduce waste in a lean manufacturing environment.
Why This Role Matters
Quality is a critical part of the Hoffmaster brand. In this role, you’ll help ensure that every product leaving the facility meets our standards for safety, performance, and reliability. Your work will directly support operational excellence, customer satisfaction, and continuous improvement across our manufacturing operations.
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At Hoffmaster, we believe every person deserves to feel successful. That’s why we provide a total rewards package designed to support our employee’s success –at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at HoffmasterBenefits.com!
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.