What are the responsibilities and job description for the HR Generalist position at Hoffmaster?
For more than 75 years, Hoffmaster has elevated the way people dine, entertain and bake though premium sustainable tableware. Be a part of what's next and Elevate Your Career with Hoffmaster!
About The Role
The HR Generalist plays a critical role in supporting employees and leaders within a unionized manufacturing environment. You’ll administer key HR programs—including employee relations, engagement, leave management, and training coordination—to ensure a positive, compliant, and consistent employee experience. From supporting frontline employees to partnering with operations and union representatives, you’ll help maintain strong working relationships, uphold policy and contractual requirements, and reinforce a high-performing workplace culture.
What You’ll Do
Safety – Teamwork – Customer Focus – Ownership – Initiative – Creativity
At Hoffmaster, our core values guide how we work and support each other every day. This role demonstrates Teamwork by partnering closely with employees, operations, and union representatives, and Customer Focus by ensuring employees receive timely, accurate support and guidance. Ownership is shown through administering HR programs with accuracy and consistency, while Safety is supported through compliance with legal and policy requirements. Initiative drives proactive problem-solving and continuous improvement in HR processes, while Creativity helps in refining training materials and enhancing the employee experience.
#HGISalary2920
Let’s connect!
At Hoffmaster, we believe every person deserves to feel successful. That’s why we provide a total rewards package designed to support our employee’s success –at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at HoffmasterBenefits.com!
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
About The Role
The HR Generalist plays a critical role in supporting employees and leaders within a unionized manufacturing environment. You’ll administer key HR programs—including employee relations, engagement, leave management, and training coordination—to ensure a positive, compliant, and consistent employee experience. From supporting frontline employees to partnering with operations and union representatives, you’ll help maintain strong working relationships, uphold policy and contractual requirements, and reinforce a high-performing workplace culture.
What You’ll Do
- Respond to employee inquiries regarding HR policies, procedures, and programs and direct individuals to the appropriate resources
- Serve as the first point of contact for employee relations concerns, policy interpretation, contract provisions, and performance management
- Administer and track employee leave programs including FMLA, ADA, short-term disability, and long-term disability
- Partner with operations teams to support staffing coverage plans during employee leaves
- Work with the Training & Development Coordinator to coordinate and track plant training and development programs
- Assist in creating and maintaining training materials, SOPs, work instructions, and process updates in collaboration with Training & Development and Operations
- Assist with operational projects, workforce planning, and staffing initiatives
- Support HR policy administration and ensure compliance with employment laws, regulations, and company policies
- Complete personnel transactions and maintain accurate employee data records
- Perform other duties as assigned to support plant and HR objectives
- Experience in a manufacturing or union environment is a plus
- Experience with Dayforce or other HRIS platforms preferred
- Self-motivated with strong decision-making capabilities
- Excellent organizational and time management skills
- Proficiency with Microsoft Office and general PC applications
- Strong leadership, project management, and interpersonal skills
- Associate degree required; professional HR certification preferred
- 2 years of experience
Safety – Teamwork – Customer Focus – Ownership – Initiative – Creativity
At Hoffmaster, our core values guide how we work and support each other every day. This role demonstrates Teamwork by partnering closely with employees, operations, and union representatives, and Customer Focus by ensuring employees receive timely, accurate support and guidance. Ownership is shown through administering HR programs with accuracy and consistency, while Safety is supported through compliance with legal and policy requirements. Initiative drives proactive problem-solving and continuous improvement in HR processes, while Creativity helps in refining training materials and enhancing the employee experience.
#HGISalary2920
Let’s connect!
At Hoffmaster, we believe every person deserves to feel successful. That’s why we provide a total rewards package designed to support our employee’s success –at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at HoffmasterBenefits.com!
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.