What are the responsibilities and job description for the Warehouse & Facilities Operations Manager position at Hoffman & Hoffman Inc?
Hoffman Hydronics
Location: Georgia
Department: Warehouse / Operations
Role Overview
The Warehouse & Facilities Operations Manager is the leader of the Georgia warehouse facility and a key driver of how the operation shows up every day. This role is responsible for the safety, organization, efficiency, and overall performance of the warehouse, shipping/receiving, logistics activity, and supporting pump assembly operations.
This role is for someone who takes real ownership of the job — someone who takes pride in the condition of the facility, the performance of the team, and the quality of the results. The right person will notice what needs attention, set a high standard, follow through, and help create a warehouse operation that reflects well on Hoffman Hydronics.
Who We Are
Hoffman Hydronics is committed to delivering excellence in warehouse operations, logistics, and customer service while building a culture rooted in safety, teamwork, accountability, and continuous improvement.
The Georgia facility is a direct reflection of who the company is to customers, vendors, and teammates across the business. This role is an opportunity to build something strong, run it well, and lead an operation that people are proud of.
What You’ll Lead
- Oversee the day-to-day operations and physical condition of the Georgia facility, serving as the onsite leader for warehouse operations and facility coordination.
- Lead all warehouse personnel with clear expectations, accountability, and support.
- Ensure shipping and receiving processes are accurate, timely, and aligned with company standards.
- Manage logistics issues, freight coordination, and carrier relationships with a practical, solutions-focused mindset.
- Keep warehouse operations organized, efficient, and running at a high level with safety as the top priority.
- Help build a team culture that is positive, productive, respectful, and committed to doing things the right way.
- Provide regular coaching and feedback to direct reports and address performance issues promptly and fairly.
- Communicate clearly with leadership, sales, operations, and other internal teams about operational priorities, issues, and results.
- Maintain strong working relationships with other Hoffman companies in the Georgia branch and with warehouse teams in other locations to support coordination and shared success.
Operations and Facility Responsibility
- Take ownership of the overall appearance, cleanliness, safety, and readiness of the Georgia warehouse and surrounding work areas.
- Identify facility maintenance needs early and coordinate with vendors, contractors, or internal resources to address them.
- Conduct or oversee regular safety inspections and make sure hazards are addressed quickly and appropriately.
- Work in concert with the Hoffman Safety Department while maintaining accurate safety documentation and ensuring required records are current and accessible.
- Ensure team members follow OSHA requirements, PPE expectations, and established warehouse safety procedures at all times.
Hands-On Leadership
This is a leadership role, but not a sit-behind-the-desk management position. The right person will be visible in the operation, engaged with the team, and willing to step in when needed to keep the facility and workflow moving.
That includes serving as a reliable backup for pump assembly operations when necessary and stepping in as a backup trainer when the primary instructor is unavailable. The right person will lead by example, earn trust through consistency, and take pride in helping the team succeed.
What We’re Looking For
- 3-5 years of warehouse operations experience, including at least 2 years in a supervisory or management role.
- High school diploma or GED required; associate’s or bachelor’s degree in Operations, Logistics, Supply Chain, or a related field is a plus.
- Experience with shipping/receiving, logistics coordination, and facility oversight.
- Strong leadership skills and the ability to motivate, develop, and hold a team accountable.
- Strong verbal and written communication skills and the ability to work well across teams.
- Excellent organization, attention to detail, and ability to prioritize in a fast-moving environment.
- Sound judgment, problem-solving ability, and a practical, solutions-oriented mindset.
- Working knowledge of OSHA requirements, warehouse safety practices, and compliance expectations.
- Comfort with warehouse systems, inventory software, Microsoft Office, and related tools, or the ability to learn quickly.
- Mechanical aptitude; prior pump assembly or similar mechanical equipment experience is helpful.
- Valid driver’s license.
How Success Looks
Success in this role means more than keeping the lights on. It means creating a facility that is safe, organized, responsive, and respected — a place where the team knows what is expected, takes pride in the work, and consistently delivers strong results.
It also means keeping freight and logistics running smoothly, maintaining high standards in documentation and execution, supporting team development, and reducing avoidable issues before they become problems.
Physical Demands
This role requires regular movement throughout the warehouse, including standing, walking, bending, and occasional lifting of up to 50 pounds.
It also includes exposure to warehouse conditions such as changing temperatures, noise, dust, mechanical equipment, and the use of required PPE including safety glasses, hard hats, gloves, hearing protection, and safety vests as applicable.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EOE / Vets / Disabled