What are the responsibilities and job description for the Sales Trainee position at Hoffman & Hoffman, Inc.?
Company Description
Since 1947, Hoffman & Hoffman, Inc. has been a trusted provider of commercial and industrial heating, ventilation, air conditioning (HVAC), filtration, and control systems across the Carolinas, Virginia, and Tennessee. With 14 regional branch offices, the company represents top-quality HVAC manufacturers and offers professional sales engineering services for diverse projects. Hoffman & Hoffman emphasizes delivering engineered, efficient, and environmentally responsible solutions tailored to the needs of engineers, contractors, and facility owners. A dedicated division, Hoffman Building Technologies, focuses on facility and energy management systems, leveraging over 25 years of experience to create safe, productive, and comfortable environments for customers.
Position Summary:
The Sales Trainee will learn all aspects of HVAC distribution operations with the goal of preparing for a full-time role in inside or outside sales. This hands-on training program includes exposure to warehouse operations, counter sales, inside sales, customer service, and field sales. The trainee will gain product knowledge, understand customer needs, and develop the skills required to promote and sell residential and light commercial HVAC products and accessories.
Key Responsibilities:
- Participate in a structured training program covering branch operations, inventory management, and sales processes.
- Assist with counter sales, including customer inquiries, order entry, and product recommendations.
- Support inside sales by preparing quotes, checking product availability, and processing orders.
- Learn to identify customer needs and provide effective product solutions.
- Shadow outside sales representatives to understand territory management, customer visits, and relationship building.
- Gain technical knowledge of HVAC equipment, parts, and accessories from leading manufacturers.
- Work collaboratively with warehouse and logistics teams to ensure accurate order fulfillment.
- Maintain a clean, organized, and safe work environment.
- Develop strong communication and customer service skills.
Qualifications:
- Associate’s or Bachelor’s degree preferred; equivalent HVAC, technical, or sales experience considered.
- Interest in pursuing a career in HVAC distribution or sales.
- Strong interpersonal and communication skills.
- Basic mechanical or technical aptitude a plus.
- Proficient in Microsoft Office (Excel, Outlook, Word).
- Ability to lift up to 50 lbs and work in a warehouse/counter environment as needed.
- Valid driver’s license and reliable transportation.
Training & Advancement:
This is a development role with a typical duration of 18-24 months, leading to advancement opportunities such as:
- Inside Sales Representative
- Outside Sales Representative
- Branch Operations or Territory Sales roles
Physical Demands
- Standing: Frequently
- Walking: Frequently
- Sitting: Frequently
- Handling/Fingering: Frequently
- Bending: Frequently
- Pushing/Pulling 12 lbs. or less: Frequently
- Lifting/Carrying 10 lbs. or less: Frequently
- Lifting/Carrying 11-20 lbs.: Occasionally
- Reaching Outward: Occasionally
- Reaching Above Shoulder: Occasionally
- Squatting/Kneeling: Occasionally