What are the responsibilities and job description for the Enterprise Applications Specialist position at Hoffman & Hoffman Inc?
Job Title: Enterprise Applications Specialist
Reports to: Enterprise Applications Manager
FLSA Status: Exempt
Position Purpose:
The Enterprise Applications Specialist is responsible for supporting Hoffman Mechanical Solution’s Viewpoint Vista ERP needs and ensuring that solutions align with organizational goals. Acting as a bridge between business and technology, the Application Specialist enhances processes, analyzes data, provides product support, tests and successfully implements solutions. They collaborate closely with stakeholders, project teams, and developers to optimize business operations and drive efficiency, ensuring that all business objectives are met effectively.
Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.
Viewpoint Vista Application Specialist Key Responsibilities:
- Assist in the installation, implementation, and maintenance of front office enterprise applications.
- Provide technical support to end-users and ensure timely resolution of application-related problems.
- Monitor and analyze the performance of ERP and related systems.
- Troubleshoot and resolve ERP-related software, user access, or other problems.
- Maintain documentation of configurations and processes.
- Conduct training sessions for end-users to enhance their understanding and effective use of front office applications.
- Assist in the testing and validation of new processes, reports, or systems.
- Support appropriate business initiatives.
- Act as a liaison between technical teams and business stakeholders.
- Other related duties as assigned.
Viewpoint Vista Application Position Requirements
- Bachelor’s degree in business, IT, Finance, or a related field or a combination of education and experience.
- 5-7 years of experience in business analysis, data analysis, or a related role.
- Experience in construction industry required.
- Experience in Viewpoint, Power BI and spreadsheet server is a plus.
- Excellent verbal and written communication skills.
- Strong analytical and critical thinking skills.
- Self-starter with the ability to perform work accurately and thoroughly with limited supervision.
- Effective communication and problem-solving skills with process improvement experience.
- Ability to work cross-functionally with multiple teams.
- Must be detailed and results oriented and able to stay on task.
- Must be able to travel and occasionally stay overnight.
Physical Demands
- Standing: Frequently
- Walking: Frequently
- Sitting: Frequently
- Handling/Fingering: Frequently
- Bending: Frequently
- Pushing/Pulling 12 lbs or less: Frequently
- Lifting/Carrying 10 lbs or less: Frequently
- Lifting/Carrying 11-20 lbs: Occasionally
- Reaching Outward: Occasionally
- Reaching Above Shoulder: Occasionally
- Squatting/Kneeling: Occasionally
This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of the company.
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