What are the responsibilities and job description for the Customer Service Representative position at Hoffman Car Wash Inc.?
Car Wash Customer Service Representative
Location: 1757 Central Ave Albany, NY (This is near the Kohl's plaza in Colonie on the bus line. Convenient to Niskayuna, Guilderland, Rotterdam and Albany)
Employment Type: Part-Time
Schedule: 3-4 weeknights (4pm-9pm) & 1 weekend day (7am-3:30pm)
About Us
Hoffman Car Wash is a fast-growing car wash dedicated to providing excellent service and an outstanding customer experience. We take pride in our teamwork, attention to detail, and commitment to keeping every vehicle looking its best.
Position Overview
We’re looking for a reliable and energetic Customer Service Rep to join our team. This role includes answering phone calls, handling customer transactions, assisting with scheduling, and ensuring our lobby remains clean, organized, and welcoming.
What’s In It For You?
- $16.75 per hour plus commissions on our popular Unlimited Wash Membership Plan.
- Paid Time Off.
- Weekly Pay and early wage access program.
- Free Car Washes and Discounts.
- Uniforms Provided.
- Career Growth Possibilities.
What You Will Do
- Answer incoming calls, provide information on services, and schedule appointments
- Greet customers and provide excellent customer service
- Process payments and complete cash register transactions accurately
- Keep the lobby area clean, stocked, and presentable at all times
- Communicate effectively with team members and management
- Perform other duties as needed
We need dependable, friendly individuals to join our team!
Hoffman Development Corporation is an equal opportunity employer. It provides employment opportunities to all employees and applicants without regard to race, color, religion, sex(including gender identity, pregnancy, sexual orientation) national/ethnic origin, age, marital status, familial status, disability, military status, predisposing genetic characteristics, being a victim of domestic violence, or any other status protected under state, federal or local law. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
Licenses & Certifications
Preferred- Driver License
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Salary : $17