What are the responsibilities and job description for the Service Technician position at Hodge?
Are you mechanically inclined, motivated, and ready to take ownership of your work? Put your skills to the test in a rewarding career where your expertise keeps businesses moving.
As a Forklift Service Technician, you'll ensure equipment is safe and reliable by performing maintenance and repairs on hydraulic and electrical systems, troubleshooting issues, and checking for structural integrity - all while supporting our customer onsite in Montgomery, IL and collaborating with our Peoria branch. If you're ready for a career that values your expertise, initiative, and commitment to quality, apply today and join a team that treats you like family.
Why HODGE
At HODGE, we truly believe success comes from treating people like family. That's why we offer a fulfilling career that goes beyond just a paycheck. HODGE offers a wide range of perks and benefits that make it the perfect place to grow your skillset:
- Balance: We understand the importance of a healthy work-life balance. At HODGE, you can count on having holidays off (while still getting paid for them), allowing you to spend quality time with your family and friends.
- Great Benefits: We value our employees' well-being and offer a comprehensive benefits package. Enjoy paid time off, 401k, medical, dental, and vision insurance, life insurance, an employee assistance program, wellness program, and much more
- Competitive Pay: We offer competitive wages. Your hard work will be recognized and rewarded
- Safety First: At HODGE, we prioritize safety above all else. Your well-being is our top priority. We protect our work family by maintaining safety policies, including the use of personal protective equipment (PPE) and proactive hazard identification.
- Ambition: We're a team of ambitious individuals who are dedicated to achieving great things together. We embrace the "Whatever It Takes" mindset, ensuring that we go the extra mile to deliver exceptional results.
- Friendly Work Environment: Join a team that feels like family You'll be supported by colleagues who genuinely care about your success and well-being.
What You'll Do
- Preventative Maintenance: Deliver scheduled PM services to maximize equipment reliability and minimize downtime.
- Onsite Service: Perform repairs and maintenance at customer sites, ensuring timely and professional service.
- Advanced Diagnostics: Utilize computer-based diagnostic tools to identify and resolve complex issues on forklifts and related equipment.
- Order Management: Track purchase orders accurately for parts and reimbursement purposes, maintaining clear documentation.
- Customer Collaboration: Communicate effectively with the sales and service teams, as well as customers to understand needs and provide tailored solutions.
- Safety: Ensure a safe working environment by upholding safety protocols and promoting a safety-first culture among all employees.
- Equipment Operation: Operate all company equipment safely and efficiently, demonstrating care and responsibility.
- Continuous Improvement: Actively seek opportunities to improve service processes, efficiency, and customer satisfaction.
- Technology Adaptation: Stay current with evolving technology, tools, and best practices in material handling equipment maintenance.
- Demonstrate HODGE Values: Model HODGE core values of Family, Integrity, Ambition, Respect, and Balance. Uphold, support, and promote all company policies and procedures. Demonstrate that success comes from treating people like family.
- Additional Duties: Perform tasks as assigned to support dynamic changes in business conditions.
What You Need
- Strong mechanical and troubleshooting skills with experience in hydraulic and electrical systems.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Excellent communication and customer service skills.
- Familiarity with computer-based diagnostic tools and technology.
- Knowledge of OSHA safety standards and PPE requirements.
- High attention to detail and commitment to quality work.
- Valid driver's license and ability to travel to customer sites.
- High school diploma or equivalent; technical certifications or vocational training in mechanics is a plus.
Your future starts here Apply now and join our team at HODGE.
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