What are the responsibilities and job description for the Field Service Technician position at Hodge Industrial Technologies?
Do Work That Matters. Be Trusted to Deliver.
At Hodge Industrial Technologies, our technicians are the backbone of what we do.
When equipment goes down, you step in—and that matters.
We are building toward a bold 2030 vision, and we need technicians who take pride, ownership, and accountability in their work.
What You’ll Own
- Diagnosing and solving real equipment issues
- Delivering high-quality service
- Representing the company in the field
- Your workmanship and standards
You are trusted to figure it out and get it done right.
What Success Looks Like (Big 3)
- High first-time fix rate
- Fast, reliable response time
- Strong productivity and efficiency
How Our Core Values Show Up in This Role
- EXTREME Ownership → You own every job from start to finish
- Be resourceful & find a way → Solve problems, don’t escalate them
- Do what you say you’ll do → Reliability matters
- Hold each other accountable → High standards across the team
- Come from a center of caring → Customers trust you
- Learn & grow every day → Always improving your craft
- Innovate fearlessly → Better, faster, smarter solutions
What the Work Looks Like
- Troubleshooting and diagnosing equipment
- Performing repairs and maintenance
- Communicating clearly with customers
- Completing service documentation
- Working independently in the field
Why This Role is Different
- Essential work (customers depend on uptime)
- Consistent workload (no slow seasons)
- Strong team support
- Growth opportunities
- Company that values skilled technicians
Compensation
- Overtime opportunities
- Company vehicle (if applicable)
- Full benefits
Who Thrives Here
- Strong problem-solvers
- People who take pride in their work
- Self-sufficient, reliable individuals
- Technicians who don’t cut corners
- Those who want to grow long-term
Culture
At Hodge:
- Culture drives everything we do
- We balance high performance strong support
- We expect accountability—but we also have your back
We work hard, we support each other, and we build something bigger together.
Required Qualifications:- Ability to read and interpret electrical wiring diagrams and schematics
- Willingness to travel to customer sites
- Electrical troubleshooting experience on industrial equipment
- High school diploma or GED
- Comfortable using mobile apps or tablets for service documentation
- Valid driver's license
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- Overtime