Gift Shop/Retail Associate -Part Time- $14.00 per Hour - Hocking Hills Lodge & Conference Center

JOB SUMMARY:

• Greet and talk to guest as they enter the store.
• Assist guests when necessary.
• Handle sales transactions according to established guidelines.
• Demonstrate new or unusual items to guests.
• Up-sell and suggestion sell on every purchase.
• Promote multiple sales such as gift baskets and prepackaged gifts.
• Open and/or close store according to established procedures.
• Answer phone in a professional manner.
• Restock merchandise as necessary.
• Build displays according to pre-established guidelines.
•  Keep the gift shop clean: dust shelves and displays, clean windows, sweep floors, etc.
• Communicate daily events to supervisor and other retail staff.

Note:  Most job titles have a number associated with the name. This number refers to skill and knowledge level associated with the responsibilities of that position.  Most positions have from one to five levels, with level 1 as the entry level.  Additional competencies are required to progress to the next level.

PRE-REQUISITES:

• Previous retail experience preferred.
• Previous cash handling experience preferred.
• Previous guest service strongly preferred.

KNOWLEDGE, SKILLS and ABILITIES:

Through the training process and your current experience, the following skills and abilities are required to successfully perform this job.

Equipment used and experience required.  30 days experience on each point preferred.

• Phone
• Computer
• Adding Machine

Other requirements

• Must be able to repeatedly lift and carry 50 lbs.
• Must have full range of motion.
• Must be able to climb a stepladder.
• Must be able to stand for long periods.
• Must have outstanding communication skills.
• Must be friendly, helpful, and outgoing.