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Service and Support Administrator

Hocking County Board of Developmental Disabilities
Logan, OH Full Time
POSTED ON 8/18/2025 CLOSED ON 9/22/2025

What are the responsibilities and job description for the Service and Support Administrator position at Hocking County Board of Developmental Disabilities?

The Hocking County Board of Developmental Disabilities is a government agency located in Logan, Ohio, in the heart of the Hocking Hills. We are committed to providing comprehensive life-spanning services for individuals with developmental disabilities. It is our vision that the individuals and families we serve are thriving, living their best life in our community.

Mission Statement - "Promoting Possibilities and Potential"

The SSA provides service and support coordination and targeted case management to eligible individuals who are enrolled with the County Board of DD Services. The SSA is responsible for coordinating services to meet the unique needs of the individuals. The SSA works collaboratively with all state departments, other staff at the Hocking County Board of DD, providers, guardians, community entities, and families to insure services for the individuals are being accessed and delivered. The SSA develops and trains providers on the Individual Support Plan (ISP) and updates it at least annually in accordance with DODD rules.

Pay starting at $20.34/hr. commensurate with qualifications and experience.

Duties:

85%: Coordinate services for a caseload of individuals who are eligible for services offered by the Hocking County Board of DD in accordance with DODD. These services include:

  • Act as the primary point of contact
  • Assess strengths and needs of each individual in order to achieve desired goals and outcomes
  • Facilitate the development of each individual’s ISP to incorporate person-centered philosophy, skills and planning, updated at least annually to reflect necessary changes
  • Coordinate and attend all meetings pertaining to the services specified on the ISP
  • Train providers on the ISP and monitor progress, health and safety
  • Establish individual budgets for services based on available resources
  • Assist individuals in provider selection
  • Follow up on unusual incidents and major unusual incidents as reported to the county board
  • Consult with other professionals and agencies to make referrals at the request of the individual, guardian, and parent or in the best interest of the individual
  • Maintain timely, accurate and up-to-date case notes in targeted case management
  • Complete necessary reports, assessments and correspondence as it relates to Medicaid funded services
  • Attend regular and frequent individual supervision with supervisor

10%: Attend and participate in required trainings for DODD and HCBDD, SSA staff meetings, continuing education events/conferences, and professional growth activities

5%: Perform other duties as directed by the supervisor and/or designee. Depending on caseload assignment, this may include PASRR, data entry into the Cost Projection Tool/Medicaid Services System and/or on-call duties for reports of MUI/UIs.

QUALIFICATIONS:

  • Bachelor’s Degree in a related field (Health & Human Services, Social Work, Psychology, Special Education)
  • Credentialed as a Service and Support Administrator from DODD or eligible to become certified
  • Valid Ohio Driver’s License insurable under the agencies fleet insurance
  • Effective communication skills, both written and oral, with co-workers, colleagues, individuals and families
  • Ability to read, comprehend, interpret and implement the rules that govern the position codified in Ohio Revised or Administrative Code.
  • Ability to act in a professional manner in family homes, work-related meetings and in public
  • Ability to prepare and maintain accurate and up-to-date documentation
  • Ability to adhere to Ohio’s Mandated Reporting requirements in accordance with ORC
  • Ability to participate in public awareness campaigns and materials
  • Excellent computer literacy and data entry skills
  • Must have the ability to properly lift, carry, and move individuals,
  • Ability to adhere to policies and procedures and rules set forth from the HCBDD and DODD
  • Certified in First Aid and CPR
  • BCI/FBI Background check required
  • Must be able to pass drug test

FLSA: Non-Exempt

Probationary Period: 365 Days

STATUS:

NOTE: Working conditions may exist that are not such as normally exist in the occupation of the public employee. These conditions may include exposure to blood borne pathogens, communicable disease, potentially infectious materials, and/or aggressive behaviors. The HCBDD does not discriminate in the provision of services or employment because of disability, race, color, creed, national origin, sex, or age.

HCBDD is an Equal Opportunity Employer

Job Type: Full-time

Pay: From $20.34 per hour

Expected hours: 40 per week

Benefits:

  • 457(b)
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Work Location: Hybrid remote in Logan, OH 43138

Salary : $20

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