Customer Service Representative

Customer Service Representative Oklahoma City Oklahoma Job Description - Overview Hobby Lobby is a privately held corporation that is looking for a talented and motivated individual to work as a Customer Service Representative. We are looking for a candidate who displays a professional demeanor, enjoys a fast-paced environment and communicates well over the phone and through email. A cover letter and resume are required for this position. This is a full time, hourly position located at SW 44th and Council in Oklahoma City, Oklahoma. Hours are from 8:30 a.m. to 5:00 p.m., Monday through Friday. Functions: Provide quality support while corresponding with customers through various channels, such as phone and email Utilize analytical and problem-solving skills to diagnose problems and promptly respond to customer inquires Document an accurate narrative for customer interactions, comments, and complaints Job Description - Requirements Skills Needed: Capable of effective time-management to prioritize customer emails, calls, and voicemail messages Multitasking and organizational skills to work on multiple matters simultaneously Able to maintain a positive, empathetic, and professional attitude toward customers at all times Active listening and interpersonal skills to ensure positive interactions with customers Self-motivated and task oriented Technical skills and proficiency in Microsoft Office, including Excel, Word, and Outlook Benefits: Competitive Wages Medical, Dental and Prescription Benefits 401(k) Program with Company Match Paid Vacation Sick / Personal Pay (SPP) Employee Discount Life Insurance and Long Term Disability Insurance (LTD) Flexible Spending Plan Holiday Pay Integris "The Clinic at Hobby Lobby", including a Pharmacy on campus Chaplain Services on campus A resume is required for this position. Hobby Lobby Stores, Inc. is an Equal Opportunity Employer For reasonable accommodation of disability during the hiring process call (800) 200-1494. Job TitleCustomer Service Representative Address 1 7707 SW 44th Street Zip Code73179 Department Customer Service