What are the responsibilities and job description for the Sleep Education Navigator : HHC NB Sleep Center - Full Time - 08HR - HHC Newport Beach Bldg 510 position at Hoag Health System?
Job Description
The Sleep Navigator is a clinical professional responsible for the seamless coordination of care for patients with complex sleep disorders. This role serves as a patient advocate, educator, and liaison between patients, providers, and the multidisciplinary sleep care team. The Sleep Navigator ensures continuity of care from diagnosis through treatment and follow-up, with a focus on improving patient outcomes, compliance, and satisfaction.
Essential Functions
Patient Communication & Education
Education and Experience
Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.
For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.
Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.
Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.
To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/ .
Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.
The Sleep Navigator is a clinical professional responsible for the seamless coordination of care for patients with complex sleep disorders. This role serves as a patient advocate, educator, and liaison between patients, providers, and the multidisciplinary sleep care team. The Sleep Navigator ensures continuity of care from diagnosis through treatment and follow-up, with a focus on improving patient outcomes, compliance, and satisfaction.
Essential Functions
Patient Communication & Education
- Deliver results of complex sleep studies to patients in a clear and compassionate manner.
- Provide targeted education and support to patients who are non-compliant with therapy.
- Assist patients in understanding their diagnosis, treatment options, and care plans.
- Coordinate care for patients with complex sleep apnea (e.g., ASV, supplemental oxygen, home ventilation) and rare sleep disorders (e.g., narcolepsy, parasomnias, nightmare disorder, sleep-related seizures, RBD, sleep state misperception)
- Facilitate transitions of care between the Sleep Center and Primary Care Providers (PCPs).
- Collaborate with the Sleep Center Supervisor to engage PCPs in long-term management of stable sleep apnea patients.
- Help transition patients back to their PCPs Inspire Program Management
- Oversee/manage Inspire medical device scheduling, interrogation, programming, DISE planning, implantation coordination, and post-implantation follow-up sleep studies.
- Serve as the primary point of contact for Inspire-related patient care and provider communication.
- Participate in clinical research activities and assist with patient recruitment and data collection.
- Ability to perform duties of research coordinator as necessary
- Track and report sleep lab metrics, including compliance, patient satisfaction, and treatment outcomes.
- Support quality improvement initiatives and contribute to process optimization.
- Work closely with the Medical Director to ensure clinical alignment and oversight.
- Obtain Medical Director approval for care plans and program development.
- Serve as a resource for sleep technologists, physicians, and administrative staff.
Education and Experience
- Graduate from a CAAHEP Polysomnographic accredited program, The A-STEP program, or have completed one of the 5 Pathways to Registration as defined by the Board of Registered Polysomnographic Technologists is required. Registry eligible required. Required to maintain 50 CEU’s every 5 years.
- Minimum of 5 years of experience in Sleep Medicine.
- Strong understanding of sleep disorders, diagnostic modalities, and treatment options.
- Experience with Inspire therapy and sleep-related research preferred.
- Excellent communication, organizational, and interpersonal skills.
- Proficiency in EMR documentation and data tracking systems.
- Registered Polysomnographic Technologist – California
- Certification in Clinical Sleep Health (CCSH) - BRPT-Board of Registered Polysomnographic Technologist
- BLS – Basic Life Support (AHA)
- RPSGT - Registered Polysomnographic Technologist - BRPT-Board of Registered Polysomnographic Technologist
Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.
For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.
Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.
Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.
To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/ .
Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.