What are the responsibilities and job description for the Business Analyst position at Ho2 Systems LLC?
Job Summary:
The Business Analyst will serve as a key member of the Business Automation Support (BAS) unit within the Medicaid & CHIP Services (MCS) Department. BAS oversees the Texas Medicaid & Healthcare Partnership (TMHP) systems and related support activities, including Long-Term Care (LTC) program systems, vendor system modifications, and encounter data coordination.
This position will specifically support the Provider Enrollment and Management System (PEMS) initiative — a legislatively approved, centralized electronic platform that streamlines the enrollment process for Medicaid and non-Medicaid providers. The Business Analyst will function as both a Business Analyst and Product Owner, collaborating closely with Provider Services, TMHP technical teams, and business users to gather requirements, manage the Agile backlog, and deliver enhancements that improve provider experience and system functionality.
The analyst will have latitude to apply expertise, manage priorities, communicate effectively with stakeholders, and ensure successful project delivery within established timelines. This role requires strong analytical, communication, and coordination skills, with a deep understanding of Medicaid systems, Agile methodologies, and business process reengineering.
Key Responsibilities
Position is 100% ONSITE
The Business Analyst will serve as a key member of the Business Automation Support (BAS) unit within the Medicaid & CHIP Services (MCS) Department. BAS oversees the Texas Medicaid & Healthcare Partnership (TMHP) systems and related support activities, including Long-Term Care (LTC) program systems, vendor system modifications, and encounter data coordination.
This position will specifically support the Provider Enrollment and Management System (PEMS) initiative — a legislatively approved, centralized electronic platform that streamlines the enrollment process for Medicaid and non-Medicaid providers. The Business Analyst will function as both a Business Analyst and Product Owner, collaborating closely with Provider Services, TMHP technical teams, and business users to gather requirements, manage the Agile backlog, and deliver enhancements that improve provider experience and system functionality.
The analyst will have latitude to apply expertise, manage priorities, communicate effectively with stakeholders, and ensure successful project delivery within established timelines. This role requires strong analytical, communication, and coordination skills, with a deep understanding of Medicaid systems, Agile methodologies, and business process reengineering.
Key Responsibilities
- Analyze program policies, procedures, and processes to determine the impact on business systems and functional areas.
- Review and evaluate system deliverables such as business user requirements, design documentation, and test plans to ensure alignment with technical and operational needs.
- Collaborate with program staff and vendors to elicit, document, and validate business requirements.
- Serve as a liaison between state staff, vendors, and development teams to translate operational requirements into technical specifications.
- Act as the Product Owner for Agile development teams, managing and prioritizing the backlog to meet project objectives and stakeholder expectations.
- Develop user stories with clear acceptance criteria based on business needs following Agile methodology.
- Create use case scenarios, test plans, and exit criteria that accurately map to business requirements and user stories.
- Participate in and lead user acceptance testing (UAT); execute and document formal test cases using testing management tools.
- Track and report test results, project progress, risks, and issues; develop and implement mitigation strategies as needed.
- Communicate project status, key decisions, and deliverable timelines to management and stakeholders.
- Conduct meetings and presentations to support requirement gathering, decision-making, and project updates.
- Manage schedules, monitor deliverables, and ensure compliance with project goals and legislative mandates.
- Participate in continuous improvement efforts to optimize business processes and enhance the provider experience within the PEMS system.
- Perform other duties as assigned related to the PEMS initiative.
Position is 100% ONSITE