Business Analyst II

Job Summary:

We are seeking a highly skilled Business Analyst to provide senior-level consultative services and technical assistance within the Environmental Epidemiology and Disease Registries Section. This role is responsible for reviewing, analyzing, and evaluating business systems and user needs to support agency priorities and program-related initiatives. The Business Analyst will apply industry-standard business process mapping, business process reengineering, and analytical best practices to optimize operations and enhance program effectiveness.

This position works closely with agency business units and stakeholders to assess requirements, document processes, coordinate complex initiatives, and recommend technology-driven solutions that align with organizational strategies. Responsibilities include analyzing current and future business needs, developing business analysis tools, preparing requirement documentation, conducting cost/benefit and ROI analyses, identifying risks, formulating solution options, and presenting findings to executive leadership.

The Business Analyst will also assist in leading cross-functional projects, facilitating process improvements, and supporting operational optimization efforts across multiple programs. Working under limited supervision with extensive latitude for independent judgment, the candidate must demonstrate strong initiative, exceptional analytical skills, and the ability to communicate findings clearly to both technical and non-technical audiences.

Key Responsibilities

• Review, analyze, and evaluate business systems, user needs, and program functions to support DSHS strategic and operational goals.
• Perform business process reengineering and identify new technology applications to improve program effectiveness and efficiency.
• Facilitate the gathering and documentation of business, functional, and technical requirements across multiple stakeholder groups.
• Develop “as-is” and “to-be” process models to identify gaps, inefficiencies, and opportunities for operational improvement.
• Prepare detailed descriptions of user needs, program workflows, system functionalities, and steps required to modify or enhance computer programs.
• Conduct research and analysis of program policies and procedures to determine system impacts on functional areas.
• Assist with facilitating and analyzing multiple related initiatives, providing recommendations to leadership based on findings and best practices.
• Lead or support special projects assigned by agency leadership, including preparation of progress reports, roadmaps, and performance metrics.
• Develop business analysis tools, templates, and documentation to support ongoing process improvement activities.
• Perform financial analyses such as cost/benefit evaluations, ROI calculations, and buy/build assessments.
• Engage stakeholders to understand unmet needs, evaluate existing processes, and recommend viable solutions.
• Support the development of strategic and SDLC project materials, including gap analyses, use cases, test cases, requirements documents, and design specifications.
• Build and maintain strong working relationships with project stakeholders, ensuring clear communication and effective facilitation.
• Work collaboratively with program areas, technical teams, and leadership to support operational optimization and successful project outcomes.
  
  

Exercise independent judgment and initiative while managing multiple projects with limited supervision.

Work Hours & Location:

Position is 100% ONSITE