What are the responsibilities and job description for the Slot Shift Operations Manager position at Ho-Chunk Gaming Beloit?
Compensation: $35.55 per hour
Location: HCG BELOIT
Department: HCG-BEL Slots
Summary:
Position Overview
The Slot Shift Operations Manager is a supervisory position that is responsible for administering departmental policies affecting slot play and pay outs. This position will analyze facts in disputes to determine solutions within guidelines for guest satisfaction and supervise employees to accomplish guest service satisfaction which will ultimately enhance every interaction with our guests and employees; customer service is our top priority for both internal and external guests.
Minimum Qualifications
EDUCATION:
1.High School Diploma or GED certificate required.
2.Two year degree in Business Management preferred.
ESSENTIAL:
1.All casino employees will be subject to the Criminal and Background restrictions of the
Ho-Chunk Nation.
2.Must be bondable and licensable according to tribal policy.
EXPERIENCE:
1.Must have three (3) years of experience in Slot Floor Operations and/or Repair.
2.Must have three (3) years of supervisory experience.
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Salary : $36