What are the responsibilities and job description for the Senior EAO Analyst position at HMSA?
- Lead EAO Processes
- Work with stakeholders and leadership from across the organization to ensure initiatives are moving from development to execution (through phased framework).
- Support initiative leads to understand process, business case requirements, and support teams needed to move through framework.
- Develop and maintain plans, timelines, governance and scope documents for EAO.
- Manage EAO Operations
- Manage the EAO meetings to ensure successful execution.
- Prepare materials and track action items.
- Identify and address operational issues to ensure meetings run smoothly and follow-ups are completed.
- Moderate discussions as needed.
- Draft and share EAO updates, maintain documentation, and support update preparation.
- Analysis & Reporting
- Gather and analyze information to identify patterns, gaps, and risks across execution of Enterprise Portfolio of initiatives.
- Prepare reports and present findings with recommendations.
- Generate reports for senior level audiences to support successful execution (monitoring and accountability)
- Monitor resource needs and allocation across initiatives and identify any contention that needs to be resolved to ensure successful execution.
- Facilitate discussions and engage stakeholders to support resolution.
- Accountable for Wave Tool Management
- Maintain Wave as the central data repository, ensure pipeline hygiene, and identify areas for improvement.
- Ensure data is complete and available for frequent review (weekly)
- Monitor initiative progress, flag risks or delays, and work with owners to resolve issues.
- Develop business requirements and work with IT on upgrades and changes as needed.
- Provide inputs for financial and other metric reports, upload actual impacts into Wave, and track metrics for initiatives.
- Identify and address discrepancies or risks in data with initiative owners
- Cross Functional Integration & Communication
- Work directly with cross-departmental team members to complete tasks, facilitate communication, and provide status updates.
- Work with the project team, HMSA departments and external partners to monitor, collect, communicate, and distribute information.
- Appropriately identify communication needs and timelines; Communicate analysis, assessments, recommendations and completed work product through professional written and oral reports and presentations.
- Address communication gaps to ensure alignment on priorities and progress
- User Training
- Create and deliver training materials, host office hours, and support users in effectively engaging in EAO processes and in using Wave.
- Troubleshoot issues and remove barriers to initiative tracking.
- Performs all other miscellaneous responsibilities and duties as assigned or directed.
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