Product Manager, Commercial Products

Employment Type

Full-time

Exempt or Non-Exempt

Exempt

Job Summary

Pay Range: $68,000 - $133,000

Note: Individuals typically begin between the minimum to middle of the pay range

The Product Manager, Commercial Products is accountable for the end‑to‑end management and performance of products and benefits within the Commercial line of business for the assigned segment. This role leads product strategy, portfolio optimization, and plan design changes, and makes data‑driven recommendations to leadership to improve affordability, competitiveness, membership, and financial performance.

The Product Manager serves as the primary subject matter expert for the assigned segment, products, and benefits, and works closely with internal partners, regulators, and external stakeholders to develop, file, implement, and manage products across their full lifecycle.

Minimum Qualifications

• Bachelor's degree and five years of related work experience; or an equivalent combination of education, training, and work experience.
• Strong oral and written communication skills.
• Intermediate working knowledge in Microsoft Excel, Word and PowerPoint.
  
  
  

Duties And Responsibilities

• Product Strategy & Portfolio Management
• Own the end to end product strategy for the assigned segment, including benefit design, competitive positioning, rate considerations, and portfolio optimization.
• Establish short and long term product goals in partnership with leadership; translate strategy into actionable initiatives and recommendations.
• Conduct regular portfolio and market assessments, including competitive analysis, pricing position, and performance benchmarking.
• Monitor and communicate product performance across membership, financial results, utilization trends, and customer impact; prepare executive level insights and recommendations.
• Identify opportunities to improve performance through benefit design changes, program enhancements, operational improvements, or vendor collaboration.
• Serve as the organizational subject matter expert for products and benefits for assigned segment.
• Evaluate and respond to custom or ad hoc benefit requests from Account Management Services (AMS), executive leadership and external clients.
• Product Development, Filings & Implementation
• Lead and support the development, filing, and implementation of new products, benefit enhancements, and product changes.
• Ensure all product documentation and materials--including Guide to Benefits (GTB), Summary Plan Descriptions (SPDs), certificates, and related communications--accurately reflect approved changes.
• Coordinate cross functional teams (Actuarial, Finance, Operations, IT, Legal, Compliance, Marketing, Sales, AMS) to ensure operational readiness and successful launches.
• Provide subject matter expertise throughout the product lifecycle, from concept through implementation and post launch evaluation.
• Regulatory & Compliance Management
• Maintain awareness of regulatory requirements and mandated changes impacting the product portfolio.
• Analyze the operational, financial, and member impact of regulatory changes and present findings to leadership.
• Coordinate reviews with internal subject matter experts and provide guidance and support to ensure compliant and timely implementation of mandated changes.
• Operational Execution
• Execute day to day product management activities to support ongoing maintenance, enhancements, and implementation of products and benefits.
• Coordinate with internal partners to ensure accurate benefit configuration, system readiness, and operational execution.
• Draft, review, and approve product related documentation and internal materials.
• Provide timely, practical recommendations in response to emerging issues, operational needs, and custom requests.
• Market Facing & Internal Consultation
• Serve as a hands on consultative resource for Sales and Account Management on product strategy, benefit design, and competitive positioning.
• Participate directly in client meetings, renewals, finalist presentations, and EUTF discussions.
• Development of client facing presentation decks and materials related to product and benefit strategy, change summaries and recommendations ensuring content is accurate, compelling, and aligned with product strategy.
• Translate complex product and benefit concepts into clear, actionable messaging for internal and external stakeholders.
• Lead or work with other departments on miscellaneous projects related to products, benefits, and programs.
• Performs all other miscellaneous responsibilities and duties as assigned or directed.