What are the responsibilities and job description for the Office RN position at HMG?
If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment.
WHAT WE OFFER:
- Company paid Life and Accidental Death and Dismemberment Insurance
- Company paid Long Term Disability Insurance
- 401(k) and Roth Retirement plan with Company Contributions
- Medical, Dental, Vision, and additional Life and STD Insurance
- Health Savings Account Plan with company contributions
- Paid time off
- Paid Sick time
- Paid Holidays
- Employee discounts
- And more!
General Summary:
The Office RN is responsible for providing quality, compassionate care to patients in a physician’s office or clinic setting consistent with the policies and procedures set by the organization. The Office RN provides care for complex patients and participates with the Providers and clinical staff to improve the quality of care in the clinical area. Office Nurse is responsible for assessing, planning, evaluating and documenting nursing care of patients in accordance with physician and clinic policies and in accordance with standards of professional nursing practice. This position is accountable for the quality of nursing services delivered by self or others who are under his/her direction.
Main Responsibilities:
- Use patient first values in assisting patients with needs
- Greet patients with compassion and a friendly face
- Take and record vital signs of patient using electronic medical records
- Prepare patients for examinations
- Dispose of contaminated supplies/used items
- Sterilize medical instruments as needed
- Ensure that exam rooms are clean and stocked for patient use
- Maintain supplies and equipment, ensure to work with co-workers to stock
- Attend nurse meetings and other educational opportunities
- “Obtain prior authorizations and pre-certifications as needed for patients having procedures or tests
- Pick up vaccines and other medications as needed
- Mail normal labs to patients and call patients with abnormal labs
- Perform customer service checks on patients every 10 minutes
- Change sharps container and biohazard trash
- Ensure to follow policies and procedures set by Holston Medical Group
- Maintain communication with providers to ensure that patents needs are taken care of
- Communicate all office issues with the Nurse Manager and Office Manager
- Ensure that equipment is in operating order (crash cart, defibrillator, autoclave, etc.)
- Mentor new nursing staff and orient to the office
- Ensure that the Health Department records are maintained for the vaccinations for children
- Maintain clinical area to meet site visit standards
- Utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of patients assigned to his or her care
- Assist physician in surgery if specialty area requires
- Conduct patient education sessions as directed related to patient care
- Assist Office Nurses with tasks and provide guidance
- Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information)
- May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis
Education/Experience/Knowledge:
- Associates Degree in Nursing or BS in Nursing Required
- RN license by the state in which employed
- 2-3 years experience
- CPR certified
- Experience within specialty group or surgical area preferred
- Must possess excellent communication skills
- Ability to work in a team environment and collaborate with others
Key Competencies:
- Compassion
- Customer Focus
- Ethics and Values
- Learning on the Fly
- Functional/Technical Skills
- Problem Solving
- Informing
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability."