What are the responsibilities and job description for the O9 Consultant position at HMG America?
HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for O9 Consultant in Miami, FL. Below is the detailed job description.
Position: O9 Consultant
Location-: Miami, FL (Remote)
Job Description
- Understand the o9 platform s data model (table structures, linkages, optimal designs) post-go-live for maintaining, debugging, and enhancing various planning use cases.
- Understanding of our customer s requirements by leading workshops with functional and business owners of the processes and documenting it.
- Effectively map the business requirements into o9 s platform and come up with a clear, phased achievable blueprint.
- Work with a team of industry experts to configure, solution as per the design to solve deep operations / supply chain problems and institute rigorous performance monitoring process.
- Work with the customer to resolve issues and coordinate defect tracking, analysis and resolution process.
- Plan, develop and deliver Super User and End User training, for a global user base.
- Support customer demonstrations. Actively help in improving internal processes and product features based on customer feedback by interfacing with the development and operations teams.
- Validating, synthesizing, transforming customer data for planning, visibility, collaboration, and analytics using tools like SQL/SSIS/Excel.
- Review and analyze the data provided by the customer along with its technical/functional intent and interdependencies.