Manager, US Dealer Channel

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. At HME you will have the opportunity to learn and grow while developing our future products. Come join our team!

We are currently recruiting for a Manager, US Dealer Channel. Reporting to the Vice President of Sales, the US Sales Manager is responsible for defining and executing the HSC sales strategy across the United States dealer channel. This role leads, develops, and scales performance through geographically dispersed domestic dealers and two US Channel Managers. The US Sales Manager is accountable for driving top-line revenue growth, improving dealer effectiveness, and ensuring disciplined execution across the channel. This leader will serve as a change agent, bringing strategic focus, operational rigor, and consistent accountability to the US dealer network while strengthening long-term dealer partnerships.

What you will do in the position:

• Sales Strategy & Execution
  
  • Define, execute, and clearly communicate the US dealer channel sales strategy and operating plans aligned with company objectives
  • Deliver sustained top-line revenue growth through existing dealer partners and targeted channel expansion
  • Establish annual sales objectives, quotas, and forecasts for regions, territories, and dealers
  • Accurately forecast sales performance and adapt plans in response to changing market conditions
  • Maintain disciplined pipeline management and reporting across the dealer channel
• Dealer Channel Leadership & Development
  
  • Lead, coach, and develop US Channel Managers to drive consistent execution and results
  • Set clear expectations for dealer performance, capabilities, and behaviors; review results regularly and hold dealers accountable
  • Partner with dealers to understand their business objectives and align joint growth plans
  • Identify performance gaps and implement corrective action plans to improve dealer results
  • Foster a customer-centric, high-performing dealer ecosystem focused on accountability and execution
• Market & Commercial Leadership
  
  • Identify new commercial opportunities to increase revenue and market penetration within the US
  • Maintain strong understanding of HSC product categories, competitive landscape, and industry trends
  • Analyze market data, dealer performance, and customer insights to inform strategy and execution
  • Monitor economic and competitive factors impacting sales performance and proactively adjust plans
• Cross-Functional Collaboration & Communication
  
  • Build strong partnerships with internal teams including Sales, Marketing, Product, Operations, and Leadership
  • Communicate regular updates on sales performance, forecasts, dealer health, and key performance indicators
  • Partner with internal stakeholders to ensure alignment on go-to-market strategy and customer experience
• Operational Excellence & Accountability
  
  • Negotiate, manage, review, and renew dealer agreements to enable effective commercial outcomes
  • Maximize profitability while achieving or exceeding annual sales targets
  • Champion continuous improvement, efficiency, and scalable processes across the US channel
• Leadership & Culture
  
  • Role model HSC values with internal and external stakeholders
  • Lead with a forward-focused, proactive, and results-driven mindset
  • Take ownership, remove obstacles, and execute decisively in a fast-paced environment

What you will need to succeed:

• Bachelor’s degree in business, Marketing, or related field required; MBA preferred
• 5 years of progressive sales leadership experience with a strong emphasis on dealer or channel management
• Proven track record of leading, developing, and growing a third-party reseller or dealer network with measurable results
• Experience leading and developing sales managers
• Strong commercial acumen with experience in forecasting, quota setting, and profitability management
• Expert negotiation, presentation, and communication skills
• Analytical, proactive, and execution-focused mindset

The posted pay range, $102,400 - $136,500, is what we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.