What are the responsibilities and job description for the Part Time Site Manager position at HMC Self Storage?
THIS JOB IS AROUND 20 HOURS PER WEEK for PART TIME work and includes mostly remote work with onsite visits.
PROJECTED SCHEDULE: 5 days a week to be determined at the time of hire, depending on your and our schedules, days may vary.
READ FULL JOB DESCRIPTION BELOW. IF INTERESTED SUBMIT RESUME THROUGH really. DO NOT APPLY OR INQUIRE AT THE FACILITY.
Description: The part time manager manages and maintains the daily operations of a self-storage facility. The position requires the skills of sales and customer service on a daily basis.
Requirements:
- Possess a valid driver’s license.
- Possess a high school diploma or GED.
- Be proficient in the use of a computer.
- Be able to perform basic math such as addition, subtraction, multiplication, division.
- Be able to deal with conflict and handle in a professional and calm manner.
- Be able to lift a minimum of 30 pounds.
- Be able to stand and walk to show units to customers.
- Be able to bend over easily in order to open unit doors, weed facility grounds, sweep, etc…
- Be able to type at least 30 WPM.
- Must be able to work Saturdays if needed.
Responsibilities:
- Greet customers with enthusiasm and professionalism.
- Assist customers in finding a storage space that will fit their needs.
- Explain and show customers the many great amenities and benefits within the facility property.
- Rent storage units to customers using company software on the computer.
- Explain the rental lease to customers in a knowledgeable and accurate manner. Be able to answer any questions in regards to the rental lease or company policies/procedures.
- Maintain appropriate and professional phone etiquette with customers. Answer phone calls while multi-tasking with computer or other duties.
- Be able to process customer payments, move-ins, move outs and transfers using company software on the computer.
- Make collection calls and send letters for delinquent accounts to maintain facility goals for delinquencies.
- Host and carry out storage auctions including video, listing, follow up, and potentially cleaning out units.
- Maintain property appearance by using facility checklist. Cleaning and sweeping units, picking up trash, keeping office clean and organized, weed facility grounds, maintain pest control as needed, and maintaining overall curb appeal.
- Be able to use and be comfortable cutting pad and cylinder locks with bolt cutters or grinder.
- Handle customer inquiries or problems in a courteous, professional, and timely manner.
- Perform weekly facility audits on units, and maintain overlocks, lock checks consistently.
- Be capable of remote work, including reliable internet connection and a quiet setting.
- Have your own transportation to and from the site to perform inspections and meet customers as needed.
- Manage time well in busy settings.
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Work Location: Hybrid remote in Chewelah, WA 99109
Salary : $20 - $22