What are the responsibilities and job description for the Public Attendant position at HM Alpha Hotels & Resorts?
The Public Attendant ensures the hotel’s common areas consistently reflect the highest standards of cleanliness, safety, and guest comfort. By maintaining lobbies, restrooms, hallways, elevators, and outdoor spaces, this role directly contributes to guest satisfaction, the hotel’s reputation, and overall operational excellence. With attention to detail and a commitment to hospitality, the Public Space Attendant creates a welcoming and polished environment that enhances every guest’s experience.
HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE
- Clean, sanitize, and maintain all public areas, including lobbies, restrooms, corridors, stairwells, and elevators.
- Ensure public restrooms are fully stocked and sanitized throughout the day.
- Maintain furniture, fixtures, windows, mirrors, and décor to ensure they remain clean and presentable.
- Greet and assist guests in a friendly, professional manner, offering directions or information about hotel amenities as needed.
- Identify and report any maintenance, safety, or cleanliness concerns to the supervisor for prompt resolution.
- Support the hotel’s commitment to safety by addressing hazards such as wet floors or loose fixtures immediately.
- Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
- Strong attention to detail and commitment to cleanliness standards.
- Excellent time management and organizational skills to complete tasks efficiently.
- Guest service mindset with the ability to interact positively and professionally.
- Dependability and a proactive attitude toward maintaining safe and welcoming public spaces.
- Ability to work independently while also being a supportive team player.
PROFESSIONAL EXPERIENCE
- Previous experience in housekeeping, janitorial services, or public space cleaning preferred.
ACADEMIC BACKGROUND
- High School Diploma or equivalent preferred.
Benefits
- Medical, dental, and vision (HSA available)
- Company-paid disability & life insurance
- Employee Assistance Program
- Supplemental benefits
- 401(k) with match
- Employee discounts
- Paid vacation & sick time