Internal Counsel

About the Role

The Internal Corporate Counsel provides dedicated legal support for an assigned partner company, managing the day-to-day legal matters that arise in a fast-paced residential home services business. You will own the full lifecycle of routine legal workstreams including compliance, collections, demand letters, small claims, and general liability insurance claims, serving as the primary internal legal resource for the company's leadership and operations teams. This is a role for someone who is highly organized, independently driven, and comfortable managing a broad range of legal matters with limited oversight.

Key Responsibilities

• Small Claims and Demand Letter Management: Draft, review, and manage demand letters and small claims filings on behalf of the company. Track active matters from initiation through resolution and coordinate with outside counsel when escalation is required.
• Customer Non-Payment Collections: Own the legal workstream for customer non-payment matters, including drafting collection correspondence, managing the escalation process, and pursuing formal legal action where appropriate.
• General Liability Insurance Claims: Manage general liability insurance claims from intake through resolution, including coordinating with insurance carriers, gathering and organizing supporting documentation, and ensuring the company's interests are protected throughout the claims process.
• Compliance: Monitor the company's adherence to applicable local, state, and federal regulations. Support regulatory filings, maintain policy documentation, and ensure operational practices remain compliant as the business evolves.
• Contract Review and Support: Review and provide initial markup on routine vendor contracts, customer agreements, and other commercial documents, escalating complex matters to outside counsel as appropriate.
• Legal Administration: Maintain organized records of all active legal matters, claims, demand letters, and correspondence. Build and manage tracking systems that give company leadership real-time visibility into legal exposure and matter status.
• Outside Counsel Coordination: Coordinate with outside counsel on matters requiring external legal support, managing information flow, scheduling, and documentation to keep matters moving efficiently.
• Internal Legal Resource: Serve as the go-to legal resource for Operations, Finance, and other internal teams on routine legal questions, escalating matters that require attorney-level review.

Qualifications

• J.D. required and successful completion of Pennsylvania bar exam
• 3 years of experience in a paralegal, legal operations, or junior in-house counsel role
• Demonstrated experience handling small claims, demand letters, collections matters, or insurance claims in a business context
• Strong drafting skills with the ability to produce clear, professional legal correspondence independently
• Highly organized with the ability to manage a high volume of concurrent matters without losing track of details or deadlines
• Comfortable working with limited direct supervision in a fast-paced operational environment
• Proficiency in Microsoft Office Suite; experience with legal matter management or tracking tools a plus

Who You Are

You are a clear communicator who puts employees and partners first, a creative problem-solver who doesn't let things linger, and someone who moves fast without cutting corners. Above all, you hold yourself to a higher standard. In your work, your judgment, and how you treat people.

What Onboarding Looks Like

In your first 30 days, you will learn the business, get up to speed on active legal matters and open claims, and build relationships with company leadership and key operational counterparts. By day 60, you will be managing your core workstreams independently, handling demand letters, collections matters, and insurance claims with minimal oversight and maintaining organized tracking across all active matters. By day 90, you are the trusted internal legal resource for the company, resolving routine matters efficiently, keeping leadership informed on legal exposure, and flagging issues that require escalation before they become problems.

The 5 Big Things — What Success Looks Like

1. Demand letters and small claims are handled with speed and precision: Success means routine legal correspondence goes out promptly, matters are tracked from initiation to resolution, and nothing sits open without a clear next step and owner.
2. Customer non-payment is pursued systematically: Success means the collections legal process is organized, consistently followed, and recovering revenue that would otherwise be written off without follow-through.
3. Insurance claims are managed proactively: Success means general liability claims are documented thoroughly, carriers are engaged promptly, and the company's interests are protected throughout the claims process with no coverage gaps due to missed deadlines or poor documentation.
4. The company stays compliant: Success means regulatory filings are completed on time, policy documentation is current, and operational leadership has the guidance they need to stay compliant without surprises in audits or regulatory reviews.
5. Legal exposure is always visible: Success means company leadership has a clear, current view of all active legal matters because your tracking systems are accurate, organized, and consistently maintained.

About Legacy Service Partners    

Legacy Service Partners (LSP) is a national leader in residential HVAC, plumbing, and electrical services. Since 2021, we've partnered with over 30 local brands across 16 states and we're growing fast. We exist to serve our partners and fuel their success: providing the resources, infrastructure, and expertise that help local brands better serve their employees, customers, and communities.   

We operate at the speed of a startup with the backing of an institutional investor. Our culture is built on three values we live every day: We Win Together, Today Not Tomorrow, Performance Not Politics. That means performance pay tied directly to results, real benefits you'll actually use including fully employer-paid medical, dental, and vision options, a 401(k) with company match, and continuous investment in your growth through training and education stipends.    

If you want to do meaningful work at scale, you’ve found the right place.