Medical Assistant

Department: ACW - Clinical
Reports To: Senior Program Director
Location: Eugene
Position Type: 0.5 FTE, 20 Hours/Week, Non-Exempt
* We are hiring for either one full-time position or two part-time positions, please apply to the posting with the desired hours.
Work Type: In Person, Not Hybrid/Remote Eligible
Salary Range: $22.50 - $23.85 per hour
Salary Note: Bilingual Candidates are eligible for an additional $1.50 Bilingual Differential. This Bilingual Differential is not included in the salary range above.
Benefits Available: Read more at http://hivalliance.org/employment/benefits
Agency Overview: Read more at https://hivalliance.org/engage/careers-at-hivalliance/
External Applicants: Apply directly through our website, via the Agency Overview link. All applicants must submit a complete job application, supplemental questions, and resume via the job portal to be considered.
Internal Applicants: Apply via email, following the emailed application instructions

Position Summary

This position works with a medical team and/or an outreach worker to provide street-based medical care to people experiencing homelessness. This generally includes assisting with assessing the patient, documentation, and administering treatment. Medical Assistants will also provide phlebotomy in a clinic setting as well as in an outreach setting. This position will assist the Nurse Practitioner by providing scribe services, processing orders, and maintaining patient care records using an Electronic Health Record.

Essential Functions & Responsibilities

• Provides appropriate medical services and medical support services, including information, lab coordination, phlebotomy, pharmacy coordination, vitals, and coordination with both psychiatric and medical providers
• Communicates information to internal & external partners using the referral process
• Assist Nurse Practitioner in scribing, documentation, and follow up
• Document patient information, condition, and treatment
• Maintain patient confidentiality and perform all care with respect for patient rights
• Maintain a safe, clean, and well-stocked environment for patients (including inventory)
• Operate and drive agency vehicles in conjunction with applicable safety policies & laws
• Provide basic medical care and gather patient data
• Participate in required training and meetings
• Assist supervisor/manager with all necessary reports
• Ability to work well with others, handle stress appropriately, have reliable attendance
Other tasks as assigned, including training/cross-training other staff as needed

Required Qualifications

• High school diploma or general education degree (GED)
• Basic Life Support (BLS) Certification
• Ability to identify and respond to issues of confidentiality, knowledge of HIPAA
• Ability to utilize and apply medical terminology appropriately
• Ability to follow oral and written instructions
• Ability to implement clinical care in accordance with outlined policies and procedures
• Ability to exercise sound judgment while working in a stressful environment
• (Preferred) Previous medical back office experience, medical assistant training, or completion of a MA/CMA/program, CMA certification preferred
• (Preferred) Experience doing phlebotomy and/or working with populations with substance use disorder, mental health diagnoses, or who are unhoused
• Valid Oregon driver’s license, or valid out of state driver’s license with the ability get an Oregon driver’s license within 30 days of establishing residency in Oregon, and a driving record sufficient to be covered by agency auto insurance policy
• TB test (provided by agency)
Ability to pass agency criminal background check

Professional Competencies:

• Interpersonal Communication & Conflict Management (proactively communicates effectively, listens carefully to others, exhibits acceptable standards of conduct, deals effectively with others in difficult situations, works to reduce tension & conflict)
• Organizational Awareness (takes time to learn about agency culture, policies, and procedures; recognizes and balances the interest and impact of one’s department with those of other departments, programs, and the agency as a whole)
• Embraces Change (actively identifies problems and opportunities for change, implements solutions where appropriate, maintains effectiveness & adjusts well when experiencing changes in work tasks, environment, processes, and requirements)
• Living the Agency Vision & Values (demonstrates an understanding of agency vision and values, keeping the vision and values at the forefront of decision making)
• Client & Customer Focused (keeps client and customer needs a primary focus; develops and sustains productive relationships with clients, customers, & partners)
Valuing Diversity (appreciates and leverages the capabilities, insights, & ideas of all individuals; works effectively with individuals of diverse style, ability, & motivation)

Physical Demands

While performing the duties of this job, the employee is required to:

• Repetitively use hands, including grasping, twisting/turning of wrists, and finger dexterity to perform various clerical duties, such as typing and writing.
• Frequently use arms, such as pushing & pulling to open/close drawers, cabinets, etc.
• Sit and/or stand for extended periods of time at an assigned station
• Bend, stand, & reach to be able to transport clients and to lift/carry up to 50 pounds
• Use continuous clarity of vision at 20 inches or less for processing of paperwork

The physical demands described above here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Working Conditions, Travel and Environment

The duties of this job require individuals to be able to work in non-traditional and community-based settings. Additionally, the duties of this job include travel to other locations necessary to complete essential job functions, including the ability to transport self to job-related events and locations. This role requires regular reliable attendance, including:

• Ability to work flexible hours, including early mornings, evenings, and weekends
• Ability to work 5 days per week for a minimum of 20 hours per week
• Ability to loud, crowded, busy, or escalated environments
• Ability to drive at night and during various weather conditions safely