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Service Technician

HiTech
Alamogordo, NM Full Time
POSTED ON 12/4/2025 CLOSED ON 1/3/2026

What are the responsibilities and job description for the Service Technician position at HiTech?

You will service commercial accounts. Mechanical ability essential. Previous experience with electronic and electrical equipment a plus.

We service counter scales, meat wrapping and labeling equipment, install and repair beverage machines among other types of food processing equipment.

Salary based on experience, previous training, and education. On the job training at entry level position available for the right person.

**Position: Hot Side Technician**

At HiTech of Texas, a Smart Care Company, we recognize that our success is driven by the talent and dedication of our employees. We strive to attract and retain the best professionals by providing a supportive work environment, ongoing training opportunities, competitive wages, excellent benefits, and a strong commitment to work-life balance.

**Scope of Responsibility: **

As a Hot Side Technician, you will provide service to our commercial clients through the installation, maintenance, and repair of heating, cooling, refrigeration, and ventilation systems. This includes hot side kitchen equipment, such as ovens and microwaves. Candidates should be familiar with electrical wiring schematics and board replacements. The ability to diagnose and promptly repair hot side issues is essential.

**Key Responsibilities: **

- **Customer Consultation & Needs Assessment: ** Travel to businesses daily to consult with customers, assess their equipment needs, and provide tailored solutions.

- **System Installation & Maintenance: ** Perform preventive maintenance on systems to enhance their efficiency and lifespan.

- **Inspection & Troubleshooting: ** Inspect equipment for effectiveness and safety, troubleshoot issues, and perform necessary repairs on damaged systems.

- **Performance Testing: ** Conduct performance tests using specialized tools to ensure systems operate at optimal levels.

- **Record-Keeping & Documentation: ** Maintain accurate records of customer appointments, payment transactions, and invoices. Keep an inventory of all equipment and resources.

- **Customer Service: ** Provide clear explanations of issues to customers, addressing any concerns they may have.

**Basic Qualifications: **

- **Experience: ** 3-5 years of experience preferred.

- **Certifications: **

- Certification on equipment like CEFSA is a plus.

- **Training: ** Previous on-the-job training is a plus.

- **Skills: ** Strong verbal communication skills with the ability to explain complex equipment issues in a simple, understandable manner.

- **Problem Solving: ** Critical thinker and effective analytical person.

- **Driver’s License: ** Must possess a valid state driver’s license.

- **Punctuality: ** Must be punctual and adhere to a daily schedule with multiple appointments at various locations.

**Physical Requirements: **

- Ability to stand, walk, climb, carry, bend, kneel, reach, push, and pull regularly.

- Occasionally lift and/or move up to fifty pounds.

- Capable of climbing ladders and working at high elevations.

- Ability to work in various weather conditions.

If you are an experienced Hot Side Technician who is enthusiastic about providing excellent service and wants to further your career, apply today to join our team at HiTech, A Smart Care Company!

Job Type: Full-time

Pay: Up to $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

People with a criminal record are encouraged to apply

Work Location: On the road

Salary : $24

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