Supervisor, Metrology

Founded in 1946 and headquartered in Milford, New Hampshire (USA), Hitchiner Manufacturing Co., Inc. is the premier supplier of complete-to-print, high-volume, complex thin-wall investment castings and fully-finished casting-based subassemblies and components to industry. The company leads the industry in volume production, reduced lead-times and just-in-time manufacturing. Hitchiner produces castings in hundreds of different alloys for a broad spectrum of global markets and customers that include the leaders in the automotive, aerospace, and other industries.
We offer an enriching environment where learning and growing become part of your career. Hitchiner is dedicated to fostering the professional growth and development of our employees. We offer upward mobility and internal promotions.

Benefits:
Hitchiner offers highly competitive salaries and a comprehensive benefits package including:

• Onsite state of the art Gym/Fitness Center, open 24/7 for all employees
• Medical and Dental Insurance
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts (FSA)
• Basic and Accidental Life Insurance (company paid)
• Short-term and Long-term Disability Insurance (company paid)
• 401K (pre-tax and ROTH) with Excellent Company Match and Immediate Vesting
• Company Profit Sharing Plan
• 3 weeks’ Vacation to start; 4 weeks’ Vacation at 5 Years; 5 weeks’ Vacation at 10 years seniority
• We set you up for success with our “Center for Excellence” onsite training center for new hires and existing employees to improve new learning and continuous growth
• Training and Educational Assistance Programs

A Metrology Supervisor is responsible for managing a team of metrologists to ensure accuracy and compliance of measurement equipment, processes, and documentation. Key duties include overseeing calibration and maintenance programs, developing and implementing procedures, training staff, and ensuring compliance with quality and regulatory standards. Candidates for this role should possess experience in a metrology or quality assurance environment.

Prime Responsibilities and Major Factors in Evaluating Performance:

• Manage a team: Supervise and train metrology, calibration, and engineering personnel, monitor productivity, and foster a collaborative environment.
• Oversee calibration: Ensure all gauges/fixtures, test and measurement equipment are calibrated, maintained, and documented correctly through management of tracking programs and schedules.
• Ensure compliance: Make sure all activities and equipment meet industry standards, regulatory requirements, and internal quality policies while following Good Documentation Practices GDP.
• Develop procedures: Create, update, and maintain Standard Operating Procedures (SOPs), training checklists, and calibration procedures based on manufacturer manuals, lab methods, and system requirements while implementing best practices.
• Troubleshooting and improvement: Lead efforts in problem-solving, root cause analysis, and continuous improvement of processes to enhance product quality. Ensure accuracy of data supplied to customers, understanding that a customer is the next person to receive your work.
• Manage equipment: Coordinate maintenance, repair, and the purchase of new tools and equipment.
• Reporting: Create reports on quality indicators, equipment status, and other data as needed for stakeholders and management. Execute and deliver first article inspection reports in a timely manner. Plan and prioritize department workload, efficiency of resources, and continually assess resource needs.

Additional Responsibilities:
1. Other duties as assigned.
2. Ensure that all activities and operations are performed in compliance with the Company’s Code of Conduct.

Minimum Acceptable Qualifications:
Education & Experience

• Bachelor’s degree in engineering or a related scientific field is preferred, although a strong combination of experience and education may be considered.
• Ideally, this requires 5 years of experience in metrology, calibration, and quality assurance/control roles, preferably within a manufacturing environment.

Skills & Qualifications:

• Strong knowledge of metrology principles, technologies/equipment (CMM, Structured Light, etc.), measurement methods, dimensional analysis, and Geometric Dimensioning and Tolerancing (GD&T).
• Proficiency with quality control processes, including CAPA (Corrective and Preventive Actions) and change control.
• Excellent leadership, communication, and problem-solving skills.
• Familiarity with quality management systems (ISO9001, AS9100, IATF16949) and regulatory requirements.
• Solid experience utilizing Microsoft 365; Word, Excel, PowerPoint, Outlook.
• Background and understanding of Statistical Process Control, MSA, Data/Measurement Correlation is desired.
• Technical background in metrology and calibration is desired to complement leadership and communications skills.

We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, the presence of a non-job-related medical condition or handicap, or any other legally protected status. EOE/Veterans/Disabled are encouraged to apply.