What are the responsibilities and job description for the Senior Field Service Engineer position at hitachi?
Location: Dammam, Eastern Region, Saudi Arabia Job ID: R0128757 Date Posted: 2026-05-06 Company Name: HITACHI ENERGY LTD Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: No Job Description: The opportunity Field Service Engineering work is focused on providing technical advice to customers including commissioning, installing, and testing of products/equipment including: Identifying and correcting more complex problems associated with start-up. Researching, evaluating, and recommending new products or equipment upgrades that will meet customer needs. How you’ll make an impact Active participation in site activities and visiting the customer site for Installation testing, commissioning and troubleshooting of Hitachi HV GIS, GCB, LTB, DTB and other equipment as and when required or assigned by the line manager. Participating in the PGHV project and working with project team as and when assigned. Coordinate/interface with tools management department and take care of HV tools, arrange and properly use test equipment and tools to execute site activities for HV Products installation, testing and commissioning, protection and control. Complete GIS Bay or GIS compartment assembly work, minor fabrications if required, trouble shooting and rectification of HV products defect workable at customer site and advise the action plan if the repair work need to be carried out in Hitachi Energy factory or workshop. Supports the work activities of PGHV Service at site, and at customer workplace. Learn and perform the test equipment operation used for HV product testing, commissioning and maintenance work. Learn procedure and methods how to use the special tools used for HV products service jobs. Share the knowledge and teach the known skills to fellow engineers and technicians. Work with Project Management team on various project as and when required with full compliance of PM requirement and maintain discipline advise by the PM or customer site regulations. Lead the contractor or sub-contractor during job execution and coordinate with customer and back-office support for any resources requirements to complete the job. Get the PAC or time sheets signed by the customer after completion of assigned task that can be used to invoice the customer. Prepare and provide site reports, activity plans resource requirements and share it with the PM, line manager or supervisor, prepare method of statement as and when required that can be shared with the customer in case asked by the customer or it is a contractual binding. Follow the company rules and regulations, display good behaviour at office and at site, any safety or integrity incident should be reported to line manager, supervisor or project Manager. Implement Hitachi Energy values in day-to-day activity. Prepare and submit weekly and monthly time sheet, expanse report as per company guideline in timely manner, prepare travel authorisation prior to start the travelling for site or deployment. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background Bachelor’s Degree or Diploma in Electrical Engineering. 6-10 years of experience in high voltage products, electrical equipment, switchgears, and HV switchgear protection and control. Proficiency in both spoken and written English and Arabic language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.