Support Engineer

Location: Ashford, Kent, United Kingdom Job ID: R0018443 Date Posted: 2023-05-15 Company Name: Hitachi Rail Limited Profession (Job Category): Other Job Schedule: Full time Remote: No Job Description: Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the around the globe? Come and join the fastest growing rail business in the world! Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions. We are working to Inspire the Next – and this is your chance to be part of it. Your new role In this exciting role you will responsible to the Engineering Manager for the investigation of maintenance and safety related vehicle defects and subsequent engineering solutions to ensure contractual reliability targets are achieved and maintenance practices implemented / improved. Responsible for those activities relating to design modifications and subsequent applications for customer / regulatory approval for changes. Specifically, you will be responsible for the following deliverables: Responsible for designing solutions to vehicle issues and gaining customer / regulatory approval for changes in train design Lead in the development of documented engineering procedures, practices and policies Assist in optimising the Company’s maintenance regime and in the development of best European / World Class maintenance practice in support of current and future contracts Assist maintenance with in-depth faults, passing on fault finding skills and the use of schematics on rolling stock assets Assist in the co-ordination of continuous improvement programmes to improve fleet reliability and ensure contractual requirements are achieved and exceeded Responsible for liaising with other Hitachi departments in the investigation of maintenance and safety defects and ensuring compliance with UK legislative requirements To liaise with Procurement / Maintenance Team members during the assessment and approval of new/changed material and suppliers to ensure that Maintenance, H & S and environmental needs are adequately identified / addressed Work closely with the Performance Engineer to identify and address the root cause of defects and to ascertain the extent of problems arising To confirm that rolling stock assets comply with operational specifications by the use of engineering processes and techniques To modify or manufacture rolling stock components by material or processes Production of Depot Safety Case reports / documentation in liaison with Engineering Manager, Production Managers and QHSE Manager Liaison with Hitachi and external personnel as required to complete the duties of the post Develop professionally and support good working relationships Learn new skills in accordance with Hitachi’s business demands as required Assist as required by instruction of the Engineering Manager About you Essential Licences / Competences Position holder must be able to interface effectively with all levels of personnel both within and outside the company Qualifications (not essential) HND in an engineering discipline or equivalent qualified engineer Previous experience in product improvement and reliability engineering on UK rolling stock Membership of a recognised accredited engineering body Behavioural Good written and verbal communication skills Able to represent Hitachi in a professional manner at all times Good team worker Desirable Licences / Competences Sound knowledge of, and compliance to, UK rolling stock rules and regulations Intermediate IT skills – typically Word, Excel Why Hitachi Rail? At Hitachi Rail you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues. We offer a competitive salary and annual leave entitlement as well as a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle. If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you! Closing date for applications is 29th May 2023. #LI-AH1 Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.