What are the responsibilities and job description for the Field Service Engineer - Remote - Southwest USA position at Hitachi Energy?
The Opportunity
Are you ready to energize your career with a global leader in power technology? At Hitachi Energy, we're shaping the future of sustainable energy by delivering cutting-edge solutions in grid integration. As a Field Service Engineer, you'll be at the forefront of innovation, supporting advanced technologies like HVDC, STATCOM, SVC, and Series Capacitors that stabilize and optimize power flow across vast networks.
This is more than a job-it's a chance to be part of a mission that powers industries, cities, and communities. You'll work hands-on with high-voltage systems, travel to diverse locations across North America and beyond, and collaborate with a team of experts who are passionate about solving real-world energy challenges. Whether you're troubleshooting a STATCOM in the Rockies or commissioning an HVDC station in the Midwest, your work will directly impact the reliability and resilience of the grid.
Location Remote within the Santa Fe, NM - Albuquerque, NM - Phoenix, AZ - Tucson, AZ markets close to major airport.
How You'll Make an Impact
Perform field service, troubleshooting, and maintenance on HVDC and FACTS systems.
Support commissioning of new installations and upgrades.
Lead customer training on control systems and station operations.
Collaborate with warranty and project teams to resolve technical issues.
Provide remote and on-site customer support across North America and abroad.
Promote Hitachi Energy solutions during site visits and identify new opportunities.
Ensure safety protocols are followed during all field activities.
Mentor junior engineers and share technical expertise.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your Background
Bachelor's degree in engineering (Electrical Engineering preferred).
Minimum 3 years of experience in substations or industrial electrification.
Strong understanding of electrical safety and compliance standards.
Hands-on experience with substation equipment and control systems.
Familiarity with power electronics and HVDC/FACTS technologies is a plus.
Ability to travel up to 80% and work independently in field environments.
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
More About Us
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.
For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
Health Care (medical, dental, vision, etc.)
Financial Wellbeing: Employer-sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance
Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)
Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms
Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic.